I found the staff at the call centre unhelpful with a poor understanding of the English language. They weren't forthcoming on the various products you had to offer and appeared to be only interested...
Fantastic! At a very worrying time, pet plan made everything run smoothly and paid out over £3000 for my babies knee operation. Customer service is impeccable! I wouldn't trust anyone else with my...
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Pirkuma datums: 18/04/2013
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Verificēja Feefo
13 years ago
Very pleased with the service thst we have received up to yet
I have always had good expreiences with petplan over the years but my recent dealings with them were not very good. On trying to deal with my complaint the customer service team were very unhelpful...
The quotation and policy application process was very straightforward. The policy details were also very easy to understand compared to some other insurers. So Far I have not had to make a claim...
I have only ever used pet plan but I have never had any hassle or problems they are brilliant and I recommend them to as many people as I possibly can ' keep up the good work !
I'm unsure if you use an Indian call centre but this felt like a really dreary repetitive hard sell - were it not for your xcellent reputation I would certainly have hung up and gone elsewhere...
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Pirkuma datums: 22/04/2013
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Verificēja Feefo
13 years ago
Fantastic Pet Insurace with no hassle or problems.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.