Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Petplan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 72,137 pārskati

Uzticams klients

Verificēja Feefo

1 day ago

Helpful

Always had pet plan for my dogs so trust them

Pirkuma datums: 04/07/2026

Mr Michael Burns

Verificēja Feefo

GBR

1 day ago

Ko Mr Michael Burns teica par Petplan:

New member

Haven’t used the facility yet but subscribing and setting up the account was flawless. Hopefully I never have to use it but happy for my dog that she is being looked after by the best.

Pirkuma datums: 01/07/2026

Uzticams klients

Verificēja Feefo

1 day ago

Scratched eye plus bee sting l

I was pleased to have some compensation for two trips to the out of hours vets. My puppy first scratched the surface of her eye, we took her in straight away. She needed antibiotics plus lubricant...

Lasīt vairāk

Pirkuma datums: 29/06/2026

Uzticams klients

Verificēja Feefo

1 day ago

Not responding to my requests

I have 2 dogs who are both insured with you and have had treatment at two vets. When you refund money I dont know which vet this is for and so diificult to keep track. I asked you to send me details...

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Gigi

Petplan

22 hours ago

Hi, Thanks for your review. I've logged this as feedback for the relevant team to consider. We send email breakdowns of your claims after it's been closed, but could you please get in touch with us at social@petplan.co.uk with your policy number and pet's name so we can check we have your up-to-date contact details? And if you have any more queries about your claims, we can assist with this. Thanks, Gigi - The Customer Service Team

Pirkuma datums: 29/06/2026

Uzticams klients

Verificēja Feefo

2 days ago

Fast payment

Great communication and fast payment.

Pirkuma datums: 28/06/2026

Uzticams klients

Verificēja Feefo

2 days ago

very easy to do, just fill in form and the vets did the rest

Very quick and easy to do and no quibble about my claim

Pirkuma datums: 29/06/2026

Uzticams klients

Verificēja Feefo

2 days ago

I didn't have to DO anything. The Vet did it all fir me

Pirkuma datums: 29/06/2026

Uzticams klients

Verificēja Feefo

2 days ago

Very professional, friendly and helpful. I felt no pressure to take out the plan. And had confidence in the service provided.

Pirkuma datums: 23/06/2026

Mrs J Moore

Verificēja Feefo

GBR

2 days ago

Ko Mrs J Moore teica par Petplan:

Exceptional service payouts

Can't fault Petplan. 4 claims made within a 2 week period. 1 claim from emergency vet, 1 claim from my own vet, 1 claim from a referral vets practice and 1 claim I put in. All claims paid within a...

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Pirkuma datums: 22/06/2026

Mr Graham Hunt

Verificēja Feefo

3 days ago