Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent
No issues fast and efficient.
Updates along the way of the progress of my order
Jess
Pet Drugs Online
25 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Ordering process clear, quick approval of prescription, helpful delivery time information.
KE
Keren
27 days ago
Jess
Pet Drugs Online
25 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
I ordered three times from these guys, won't do it again. Not trustworthy to get the orders out as promised..
I got the usual e-mail about order being placed by subscription, then heard nothing. I...
LasÄ«t vairÄk
Jess
Pet Drugs Online
25 days ago
Good morning,
Thank you for taking the time to leave your feedback. I would like to apologise for any inconvenience caused by your previous orders and for any frustration this may have caused.
As discussed in our email on Friday, unfortunately, as you have requested a Right to Be Forgotten, I am unable to investigate the specific concerns raised in relation to your account. However, I would be more than happy to arrange a call with you so that you can talk through your concerns with us directly, and we can discuss what information you are able to provide.
With regard to leaving your review, Feefo requires an order number when submitting a verified review. This is why the link was not allowing you to submit your review originally. I would also like to reassure you that ratings are verified by Feefo, rather than by Pet Drugs Online. We respond to all negative reviews and offer customers the opportunity to discuss their feedback further with our team. As you were initially unable to submit your review, we also offered you this opportunity in our email.
If you would like to discuss this matter further or have any additional concerns, please contact us at reviews@petdrugsonline.co.uk, and we will be happy to assist you.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Easy to do and good explanations of how to complete the process.
Jess
Pet Drugs Online
25 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Ordering is simple and repeat orders make it even better. Prices are much better than the vets and it saves my pet insurance for the more expensive treatments my dog regularly requires. Communication...
LasÄ«t vairÄk
Jess
Pet Drugs Online
25 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions TeamāÆ
MÄs patstÄvÄ«gi vÄcam atsauksmes to uzÅÄmumu vÄrdÄ, kas ar mums sadarbojas. MÅ«su platforma sazinÄs tikai ar pÄrbaudÄ«tiem pircÄjiem, tÄpÄc varat bÅ«t droÅ”i, ka lasÄt reÄlu klientu atsauksmes.
Feefo atsauksmi var atstÄt tikai klienti ar pirkuma apliecinÄjumu. MÄs to nodroÅ”inÄm, sazinoties ar pÄrdevÄjiem uzreiz pÄc darÄ«juma veikÅ”anas.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.