Expensive and when needed assistance with a engineer booking was told cannot do since product fault is not an emergency
Andrew
Paymentshield
6 years ago
Good Morning Khalid,
We're sorry to hear that your experience has not been more positive. Your comments and details have been passed to our customer contact team for investigation.
We appreciate you for taking the time to leave us your feedback through feefo.
My enquiries were dealt with efficiently and by someone with good knowledge of the product
Andrew
Paymentshield
6 years ago
Morning Hugh,
Thank you for leaving such a positive review about our service on feefo, we really appreciate it. We're glad to hear your enquiries were dealt with efficiently.
i haven't had to make a claim through payment shield, though the price quoted for my house contents is great value for money.
Andrew
Paymentshield
6 years ago
Morning Gary,
Thank you for leaving us your feedback via feefo, we really appreciate you taking the time to do so. We're delighted to hear you feel you're getting value for money.
On line experience was good but miss the personal touch
The service is good but I'm not convinced there couldn't be more effort with regards lowering the prices to entice customers to stay on board?
Andrew
Paymentshield
6 years ago
Hi Valerie,
Thank you for your feedback through feefo. We're happy to see you feel the service we provide is good and your comments regarding price and loyalty will be shared.
Very efficient in reminding me of my new payments...
Andrew
Paymentshield
6 years ago
Good Afternoon Terence
Thank you for taking the time to leave us a 5 star review on feefo, we really appreciate it. We're also delighted to see that you'd recommend us to your friends and family!
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.