I found it difficult for parcel please to understand my complaint
ParcelsPlease.com
ParcelsPlease.com
14 years ago
Many thanks for taking the time to give us your feedback. First of all, please accept our apologies for the damage to your item. Having looked at your order, I understand that the fire you shipped contained glass and was therefore unfortunately shipped at your own risk. I believe the additional Loss/Damage Cover you purchased on the website was refunded to you before the collection of your item and that you were advised of the risk in sending the fire through a parcel network. Once again, please accept our apologies for the damage to your shipment. If you have any questions in future regarding the items which should/should not be sent and the cover available, please do not hesitate to contact us on 01292 310 410 - we're happy to help. Thank you for shipping with ParcelsPlease.
Best regards,
ParcelsPlease.com
Atsauksmes par produktu
Pirkuma datums: 09/04/2012
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Verificēja Feefo
14 years ago
Website very easy to use, excellent prices, will definately use again!
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Pirkuma datums: 10/04/2012
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Verificēja Feefo
14 years ago
your phone lines need to be attended on times specified
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Pirkuma datums: 27/03/2012
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Verificēja Feefo
14 years ago
Communications were fine.
Atsauksmes par produktu
ParcelsPlease.com
ParcelsPlease.com
14 years ago
Thank you very much for your feedback. Unfortunately most parcel carriers specify that collections and deliveries can take place between 9am and 6pm Monday to Friday. They themselves are unable to be more specific as this will vary day to day according to the demand for their services, traffic, weather etc. We are also therefore unable to be more specific with times. Perhaps for your future shipments you could leave your parcel with a neighbour for collection or could have the parcel collected at your workplace? Many thanks for your custom and for your feedback.
Best regards,
ParcelsPlease.com
Pirkuma datums: 28/03/2012
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Verificēja Feefo
14 years ago
Very helpful in trying to sort out a collection issue.
We love Parcels Please. Not being in the UK means that we sometimes get massive postage costs. Being able to get things delivered to a relative's house and forwarded on so easily for £15 is amazing.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
