Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Online Carpets atsauksmes

Tiek rādīti visi 49,598 pārskati

Claudia338

Verificēja Feefo

GBR

1 month ago

Ko Claudia338 teica par Online Carpets:

Excellent

Perfect. Came when they said.

Bibi Kabeya

Verificēja Feefo

1 month ago

Ko Bibi Kabeya teica par Online Carpets:

Terrible customer service and delivery driver very rude.

Customer Services

Online Carpets

1 month ago

Good morning, Thank you for taking the time to leave your feedback. We’re sorry to hear that your delivery experience did not meet your expectations. We pride ourselves on providing quality products alongside excellent customer service. This extends to all our staff and delivery drivers, who are expected to maintain a high level of professionalism at all times. A member of our Customer Care Team will be in touch shortly to learn more about your delivery experience and work with you towards a more satisfactory outcome. Kind regards, Jenny Online Carpets

Uzticams klients

Verificēja Feefo

1 month ago

Very good online company

Kept well informed about delivery and delivery men were very polite and helpful

Uzticams klients

Verificēja Feefo

1 month ago

Excellent service and quality of flooring. Delivered very quickly. Would definitely use again

Judith Thompson

Verificēja Feefo

GBR

1 month ago

Ko Judith Thompson teica par Online Carpets:

Best delivery driver ever

Definitely good value for money and the delivery driver was the best he was friendly helpful he definitely needs a gold star

Uzticams klients

Verificēja Feefo

1 month ago

Decent value for money carpet

The only thing preventing 5 stars is that delivery is to a ground floor entrance door which makes life exceedingly difficult for somebody living alone in a 2nd floor flat. It also seems they dont...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

1 month ago

My lovely vinyl

Very good thank you Jesse

Chris Meikle

Verificēja Feefo

1 month ago

Ko Chris Meikle teica par Online Carpets:

Excellent

Miss Denise F Lowe

Verificēja Feefo

1 month ago

Ko Miss Denise F Lowe teica par Online Carpets:

Good from start to finish

Excellent from start& easy to order

Uzticams klients

Verificēja Feefo

1 month ago

Do not buy carpets from here.

It was bad as previously explained. Will never use them again

Customer Services

Online Carpets

1 month ago

Good morning, Thank you for taking the time to share your feedback. We’re sorry to hear you’ve been left feeling disappointed. We can see that we are already in contact with you about your concerns and are keen to see them through to a satisfactory resolution. A member of our Customer Care Team will be in touch shortly to better understand your experience and discuss this further. Kind regards, Jenny Online Carpets