Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Online Carpets pārskati

http://www.onlinecarpets.co.uk/

IZCILI

Pakalpojums

4.8

2,371

196

2,683

vērtējumi pēdējā gada laikā

Tiek rādīti visi 49,134 pārskati

Uzticams klients

Verificēja Feefo

1 month ago

Brilliant service

Good service

Uzticams klients

Verificēja Feefo

1 month ago

Sent out wrong carpet damaged underlay did not send replacement underlay with the changed carpet for the correct size ordered

Customer Services

Online Carpets

1 month ago

Good afternoon, Thank you for taking the time to leave a review and for highlighting your concerns. We are sorry that your order did not go entirely as expected. From your order details, we can see that we have been in contact with you regarding this matter and that a replacement carpet was arranged to resolve the issue. We also note that the replacement did not include the full amount of underlay originally ordered, and we apologise for this shortfall. A member of our Customer Care Team will be in touch with you shortly to discuss this further and work with you towards a more positive outcome. Kind regards, Jenny Online Carpets

Laura Rogers

Verificēja Feefo

GBR

1 month ago

Ko Laura Rogers teica par Online Carpets:

Outstanding service

⭐⭐⭐⭐⭐ Outstanding Customer Service! I couldn’t be happier with my experience with Online Carpets. From ordering samples through to placing my order, the whole process was straightforward and...

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Kim Bouwer

Verificēja Feefo

GBR

1 month ago

Ko Kim Bouwer teica par Online Carpets:

From start to finish i was kept informed throughout the process until after delivery

Uzticams klients

Verificēja Feefo

1 month ago

Great product

Very quick and well informed of delivery. Ive had a lot of products from online carpets. Highly recommend.

Kirsty Ashton

Verificēja Feefo

GBR

1 month ago

Ko Kirsty Ashton teica par Online Carpets:

Lush dark grey carpet

Very quick delivery, super soft carpet, pile right size for bounce back, colour is amazing

Uzticams klients

Verificēja Feefo

1 month ago

All in all a positive shopping experience.

Service was excellent. Even when I changed my mind the night before delivery. Cancelled and refunded no problem. Ordered again and was delivered in good time. Within a week. Can't fault the service....

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Charles Gardner

Verificēja Feefo

1 month ago

Ko Charles Gardner teica par Online Carpets:

Brilliant

Uzticams klients

Verificēja Feefo

1 month ago

Happy with our new flooring

The website was easy to use. I did call customer service for an update on the delivery date, they were not so helpful and asked me to refer to the tracking provided, the tracking code however did not...

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Darren Laidlow

Verificēja Feefo

GBR

1 month ago