Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Online Carpets Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 49,124 pārskati

Karla Parrish

Verificēja Feefo

12 days ago

Ko Karla Parrish teica par Online Carpets:

Excellent quality, fast delivery. Very happy with my purchase

Mark Ashton

Verificēja Feefo

GBR

13 days ago

Ko Mark Ashton teica par Online Carpets:

New carpet

No issue's with the service provided by Online Carpets he carpet is excellent quality and delivery service was very good with good tracking and communication.

Uzticams klients

Verificēja Feefo

13 days ago

Great service, great choice, all in all great experience.

Excellent service, plenty of choice of colours and designs. It was easy to order my choice and tracking my order was great. Fast delivery of my order and it arrived earlier than the scheduled date....

Lasīt vairāk

christine Stockdale

Verificēja Feefo

GBR

13 days ago

Ko christine Stockdale teica par Online Carpets:

Was kept in the loop with my order with emails and texts to notify me of dispatch of my order and what's dates I should receive my order by and follow up ones on day of delivery with an estimated...

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Sally Willetts

Verificēja Feefo

GBR

13 days ago

Ko Sally Willetts teica par Online Carpets:

Lovely bright clean floor

Very quick. No need to call.

Uzticams klients

Verificēja Feefo

13 days ago

Happy customer

Excellent service excellent quality product at very reasonable price

Uzticams klients

Verificēja Feefo

13 days ago

Great to deal with

Great service throughout the process From ordering to delivery it was perfect.

Uzticams klients

Verificēja Feefo

13 days ago

Excellent 💯👏👏

Uzticams klients

Verificēja Feefo

14 days ago

Shockingly bad

Customer Services

Online Carpets

13 days ago

Hello Charlotte. Thank you for taking the time to leave a review following your purchase. We understand that you have been in contact with us directly. It appears that we explained our delivery service to you, and that we also apologised that our delivery to the nearest available ground-floor access point was not suitable for you. We provide information at multiple points throughout the customer journey. This information is not hidden, and it can be reviewed before placing an order. We believe we offer transparent information that enables you to make an informed decision about whether we are the right retailer for your needs. We take all feedback seriously and continually look for opportunities to improve our service. In the future, we may consider offering premium delivery options. Thank you again for your review. Kind regards, Joanne. Online Carpets.

Uzticams klients

Verificēja Feefo

14 days ago