Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Your NRG pārskati

https://yournrg.co.uk/

IZCILI

Heating oil suppliers

Pakalpojums

4.8

458

506

vērtējumi pēdējā gada laikā

Tiek rādīti visi 18,419 pārskati

Jonathan Driffill

Verificēja Feefo

GBR

7 months ago

Ko Jonathan Driffill teica par Your NRG:

Excellent Service

Prompt reliable service delivered by very friendly staff

Customer

Verificēja Feefo

7 months ago

Ko Customer teica par Your NRG:

Good service

Very pleasant and professional delivery driver

Customer

Verificēja Feefo

7 months ago

Ko Customer teica par Your NRG:

Excellent

Customer

Verificēja Feefo

7 months ago

Customer

Verificēja Feefo

7 months ago

Ko Customer teica par Your NRG:

Delivered late.

Delivery three days late. I paid for an on or before date price.

Bethany

Your NRG

7 months ago

Thank you for your feedback. We’re sorry to hear about your experience and acknowledge that this situation is not in line with our usual level of service. Please accept our sincere apologies for the inconvenience caused.

Customer

7 months ago

As a regular customer I was not informed of the lateness until the weekend. I basically didn’t get what I paid for. Let’s hope this is a one off.

Bethany

Your NRG

7 months ago

Thank you for coming back to us, we’re genuinely sorry to hear how this impacted you. We completely appreciate that, as a regular customer, you expected both the agreed timeframe and proactive communication, especially having selected an “on or before” delivery option. It’s disappointing to hear that this wasn’t your experience. Your feedback has been noted and shared internally, as situations like this are not reflective of the standard we work hard to maintain.

Uzticams klients

Verificēja Feefo

7 months ago

Reliable

Reliable delivery and good price.

Bethany

Your NRG

7 months ago

Hello, We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!

Customerx

Verificēja Feefo

7 months ago

Ko Customerx teica par Your NRG:

good

Customer

Verificēja Feefo

7 months ago

Ko Customer teica par Your NRG:

Oil delivery

Arrived by the date given and friendly service

Bethany

Your NRG

7 months ago

Hello, We are pleased that you received your oil promptly. Thank you for choosing Your NRG and for taking your time to leave us a review.

Peter Gregson

Verificēja Feefo

GBR

7 months ago

Ko Peter Gregson teica par Your NRG:

A GOOD REVIEW

All good, customer care, price and delivery driver, will use again

Bethany

Your NRG

7 months ago

Hello, Thank you for your five-star review, we are pleased that you are happy with our customer service.

Uzticams klients

Verificēja Feefo

7 months ago

Very good

Very good Friendly driver Delivered with a smile Took care

Bethany

Your NRG

7 months ago

Thank you for your review! We’re so pleased to hear our driver made a great impression, delivering with a smile and taking care is exactly the standard we aim for.