Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

NST Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 534 pārskati

Mr Adrian Grey

Verificēja Feefo

9 years ago

Ko Mr Adrian Grey teica par NST:

RETURNING CUSTOMER DISAPPOINTED

No where near as good as my dealings last year. Still working on the trip with NST this year and find it much more impersonal and automatic/IT based.

Mrs Sylvie Cihigoyenetche

Verificēja Feefo

Tonbridge

9 years ago

Ko Mrs Sylvie Cihigoyenetche teica par NST:

Excellent help and support

Excellent help and support in the preparation of the trip from beginning till the end.

Uzticams klients

Verificēja Feefo

9 years ago

Good trip

Well organised. Some communication a little slow- I didn't feel that we were ever the priority and I think some info could have been given to us sooner. Good trip overall!

Mr Richard Etheridge

Verificēja Feefo

9 years ago

Ko Mr Richard Etheridge teica par NST:

NST were very helpful with my booking. Toni was great in organising the iti...

NST were very helpful with my booking. Toni was great in organising the itinerary and very prompt if I needed any assistance. I preferred last year when the my booking system online was not in use,...

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Mrs Liz Mortimer

Verificēja Feefo

9 years ago

Ko Mrs Liz Mortimer teica par NST:

Last year I was so impressed with how the company and particularly my NST c...

Last year I was so impressed with how the company and particularly my NST contact - Christie Scrivens, dealt so rapidly with all the questions that arose from our booking that I decided to use the...

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Vicky, Customer Services

NST

9 years ago

Hi Liz, thank you for your review and your comments in relation to your Tour Co-ordinator, Christie. I'm pleased to hear that the planning of your French language tour was a positive experience and you've chosen to travel with NST again.

Uzticams klients

Verificēja Feefo

9 years ago

Good - organised and great staff. Timings could have been better as some po...

Good - organised and great staff. Timings could have been better as some points were we had time to waste - luckily we had a coach driver who found us things to do.

Ms Laura Beech

Verificēja Feefo

9 years ago

Ko Ms Laura Beech teica par NST:

I was very happy with responses to my inquiries and the information provide...

I was very happy with responses to my inquiries and the information provided. All services booked worked out very well.

Miss Lee-Ann Labus

Verificēja Feefo

Clackmannanshire

9 years ago

Ko Miss Lee-Ann Labus teica par NST:

A fantastic experience for pupils and staff!!!

I had an excellent experience working closely with my rep Kasia. She kept in touch throughout the whole booking but process and really did go that extra mile. The pupils had a fantastic trip! Only...

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Mrs Michelle Lythgoe

Verificēja Feefo

9 years ago

Ko Mrs Michelle Lythgoe teica par NST:

Edinburgh is a beautiful city with the freedom to allow students to explore

fab trip - excellent hotel and shows and visits. Much easier to get around than London.

Mr Gareth Williams

Verificēja Feefo

9 years ago

Ko Mr Gareth Williams teica par NST:

Great support and service from professional, knowledgable staff

Alison was particularly helpful in the office - she was always willing and able to make the few tweaks we needed as pupils dropped out and new pupils joined the tour party. We have taken trips with...

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