Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Novuna Vehicle Solutions Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 402 pārskati

Uzticams klients

Verificēja Feefo

5 years ago

Very helpful, considerate and polite. Clear explanations. Prompt communication

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Mohammed

Verificēja Feefo

Luton

5 years ago

Ko Mohammed teica par Novuna Vehicle Solutions:

Good product knowledge and friendly service.

Professional.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Mohammed, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Matthew

Verificēja Feefo

Lincolnshire

5 years ago

Ko Matthew teica par Novuna Vehicle Solutions:

Security worries

This was my first time hiring, I was unsure of the security aspects of texts and emails. Thankfully a couple of calls helped. Looking back it was me worrying, not Hitachi at fault.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Matthew, it is greatly appreciated! We hope you love your new Audi A6! Kind regards, SophieHCVS Marketing Team

Uzticams klients

Verificēja Feefo

5 years ago

A can do approach

A very good experience. Needed the car swiftly with very limited availability nationally. Nick located one and the paperwork progressed to a successful conclusion. The only niggle was a lack of...

Lasīt vairāk

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Peter James

Verificēja Feefo

5 years ago

Ko Peter James teica par Novuna Vehicle Solutions:

Very good communication and friendly service. Sorted out any questions I had very quickly.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new DS 7! Kind regards, Sophie

Chris

Verificēja Feefo

5 years ago

Ko Chris teica par Novuna Vehicle Solutions:

Inaccurate lead time

Vehicle ordered with a lead time of 6-8 weeks. Now been 8 weeks and still no update of an expected delivery date

Sophie

Novuna Vehicle Solutions

5 years ago

Hi Chris, firstly thank you for taking the time to leave us your review. I’m sorry to hear that there has been some miscommunication around your Tesla Model 3; if this is something you would like to discuss further, please do get in touch directly with our Sales team on 03330606426. ^thank you, Sophie HCVS Marketing Team

Uzticams klients

Verificēja Feefo

5 years ago

Great service and order process so far!

So far a big thumbs up in communication and very easy order process. The representative was really great, friendly and very helpful. The only problem we had was that the wrong email address was...

Lasīt vairāk

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Thomas

Verificēja Feefo

Wirral

5 years ago

Ko Thomas teica par Novuna Vehicle Solutions:

Throughout this mad times they have stepped up to the plate,reassured me everything will be fine and now I'm looking forward to the delivery of my new car,very professional and I'm full of gratitude...

Lasīt vairāk

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Thomas, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Ryan

Verificēja Feefo

5 years ago

Ko Ryan teica par Novuna Vehicle Solutions:

Great customer service, was happy to help with all my queries and kept me up to date with progressing the order.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Ryan, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Peter

Verificēja Feefo

Stockport

5 years ago

Ko Peter teica par Novuna Vehicle Solutions:

Great service

Great service from start to finish, clear information provided and delivered on their promises

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new Vauxhall Grandland X! Kind regards, Sophie

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Novuna Vehicle Solutions pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?