Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Norton Insurance Brokers pārskati

https://www.nortonib.co.uk/

IZCILI

We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.

Pakalpojums

4.8

160

197

vērtējumi pēdējā gada laikā

Tiek rādīti visi 2,729 pārskati

Uzticams klients

Verificēja Feefo

5 months ago

Appalling. Too much lack of attention to details and requirements, and no call backs until after the renewal date despite a number of requests by phone and email a month before.

Sue

Norton Insurance Brokers

5 months ago

Please accept our sincere apologies for the significant shortcomings you experienced during your policy renewal. The errors in your documentation, communication delays, and overall lack of attention to detail you described are unacceptable and not the standard of service we aim to provide. We have addressed the specific issues with your policy and a manager will be in touch with you directly via email to discuss this further and confirm the resolution. We are reviewing our internal processes to prevent this from happening again. Thank you for bringing this to our attention. Sincerely, Harry O'Neill Team Manager, Norton

Uzticams klients

Verificēja Feefo

5 months ago

New car policy

Added a new car to my multi car policy. My insurance representative sorted it all out for me and also protected car with tracker.

Mr Gary Gooch

Verificēja Feefo

GBR

5 months ago

Ko Mr Gary Gooch teica par Norton Insurance Brokers:

car insurance

very satisfied .easy to contact. Seemalal is very helpful with my needs in insurance

Uzticams klients

Verificēja Feefo

5 months ago

Highly recommended

The service I received was A1! Thankyou Joshua for great customer service. A pleasure to talk to with a reliable, friendly and personal touch.

Uzticams klients

Verificēja Feefo

5 months ago

Home insurance A fare price and a good service.

Very good.

Mr Andrew Irish

Verificēja Feefo

GBR

5 months ago

Ko Mr Andrew Irish teica par Norton Insurance Brokers:

review

good phone service with consistent person

Uzticams klients

Verificēja Feefo

5 months ago

Professional broker

Professional, kept me informed and very easy to discuss changes

Uzticams klients

Verificēja Feefo

5 months ago

Yes very good no hassle service and polite 👌

Mr Stuart Rain

Verificēja Feefo

GBR

5 months ago

Ko Mr Stuart Rain teica par Norton Insurance Brokers:

Feedback

If you don't leave feedback they will hound you into the grave. If the service provided was good then customer would leave positive feedback without being asked.

Sue

Norton Insurance Brokers

5 months ago

Thank you for your feedback, this is certainly not our intent, and I will contact you directly for more information so that we can fix this issue as a matter of urgency. Thank you for your business & comments, Sue Stokes, Compliance & Quality Manager.

Uzticams klients

Verificēja Feefo

5 months ago