Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Norton Finance atsauksmes

Tiek rādīti visi 1,373 pārskati

Mrs Jane Shovelton AND Mr Andrew Shovelton

Verificēja Feefo

6 years ago

Ko Mrs Jane Shovelton AND Mr Andrew Shovelton teica par Norton Finance:

Excellent

Uzticams klients

Verificēja Feefo

6 years ago

It takes too long to arrange a loan for an existing customer

Whilst I am very grateful for the loan, I don't believe it should have taken 2 weeks to arrange being that I have been paying you every month for 3 years. A new customer fair enough but 2 application...

Lasīt vairāk

Nick Morton

Norton Finance

6 years ago

Thank you for taking the time to provide your feedback.We understand the issues that you have raised, however the process requires us to obtain up to date details and provide you with the necessary information to meet the current regulations.We are glad to see that you are satisfied with the loan and hope this clarifies the points you have made, but please accept our apologies for any inconvenience caused.

Uzticams klients

Verificēja Feefo

6 years ago

Easy transaction

Great service ! Such an easy process from start to finish. Stress free & quick

Uzticams klients

Verificēja Feefo

6 years ago

Open honest and thorough

Very patient and very thorough in the way in which they conducted their work they open and honest

Uzticams klients

Verificēja Feefo

6 years ago

Ok but not fantastic, was forced into taking a loan out with a higher repayment !! And not impressed

Nick Morton

Norton Finance

6 years ago

Thank you for taking time to provide feedback on the service you received from us. We're sorry to see that you were not fully satisfied with the service you received.After a review of your circumstances the available options were identified and you then decided to proceed with the chosen option. Once again apologies if you feel that your initial expectations were not able to be met.

Mrs Michelle Webster AND Mr Ian Webster

Verificēja Feefo

Nottingham

6 years ago

Ko Mrs Michelle Webster AND Mr Ian Webster teica par Norton Finance:

very professional service.

Would definitely use again in the future. Our advisor worked hard to get the loan we needed.

Uzticams klients

Verificēja Feefo

6 years ago

Excellent service highly recommend

Excellent service throughout would highly recommend. They really helped in a difficult situation, very personal service with sensitive information - THANK YOU!

Uzticams klients

Verificēja Feefo

6 years ago

Excellent service

The personnel were friendly through out the process. All appointments kept on time.

Uzticams klients

Verificēja Feefo

6 years ago

Short term solution

I would recommend Norton Finance as a business to use, if you can't get the finances you need from a High St Bank.

Uzticams klients

Verificēja Feefo

6 years ago

Handled everything with care and understanding and kept me well informed as things progressed.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Norton Finance pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?