Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

NICEIC Insurance Services atsauksmes

Tiek rādīti visi 1,932 pārskati

Thomas

Verificēja Feefo

5 years ago

Ko Thomas teica par NICEIC Insurance Services:

Poor, No one to Answer the phone, and when I left x3 voicemails for call back requests both recorded and online form callback requests x2 neither were returned! I just kept ringing until someone...

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Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your response, I apologise for the service you have received, this is not acceptable to us and I have arranged for a member of the team to contact you to discuss this further. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Chris

Verificēja Feefo

5 years ago

Ko Chris teica par NICEIC Insurance Services:

Communica\tion is a bit poor.

Your communication started off alright but after I paid and was wanting confirmation of payment, my emails went unanswered by Ben Molloy, so not that impressed really.

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your feedback, I apologise for the service received. I will arrange for the proof of payment to be sent today and raise this matter internally to prevent this from happening again. Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Uzticams klients

Verificēja Feefo

5 years ago

Don't continually pester when policy is due and I still have not received documents.

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your response, I apologhise you have not received your documents I have arranged for another copy of the documents to be sent to the email address we have on file for you. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

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Verificēja Feefo

5 years ago

I have dealt with Samantha for a couple of years and I’ve had really good experience with her making sorting the insurance out not a choir, credit to the company.

Sean

Verificēja Feefo

5 years ago

Ko Sean teica par NICEIC Insurance Services:

Great service, polite and helpful

Could not ask for more great service good price and very polite and helpful, missed a few calls and messages as was busy and did not get the time to answer, was very understanding and even gave me...

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Uzticams klients

Verificēja Feefo

5 years ago

Great customer service

Really helpful and easy to get hold of. If they promise to call you back they do and at the said time.

Jim

Verificēja Feefo

Croydon

5 years ago

Ko Jim teica par NICEIC Insurance Services:

Just what I need

Fast efficient service , just what I need for the Bussiness .

Anthony

Verificēja Feefo

5 years ago

Ko Anthony teica par NICEIC Insurance Services:

Excellent phone contact and simple to renew

Simple contact and easy to renew

Uzticams klients

Verificēja Feefo

5 years ago

From start to finish Chelsey was great.

Uzticams klients

Verificēja Feefo

5 years ago

Perhaps answer the phone or reply to my emails.

I can't get through on the phone, and I've had no reply to my emails. I have paid for insurance and I want confirmation that I have cover. Is this too much to ask.

Lauren Charlesworth

NICEIC Insurance Services

5 years ago

Thank you for your response, I apologise that you have been unable to get through, our phone lines can be incredibly busy at times please leave a voicemail and we will always respond when we can. I have arranged for your documentation to be resent by email to the email address we hold on file for you. Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services