Excellent - reasonable premium and simple to arrange
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Good coverage and price.
Competitive price and good standard cover. Website was easy to navigate making the purchase easy. Unable to comment on the actual claims process and experience.
0
Dalīties
HN
Hugh Neal
Verificēja Feefo
Erith
3 years ago
Ko Hugh Neal teica par Cycler:
Second to none.
The customer service at NexGen Insurance is second to none. I had some problems getting my insurance policy payment authorised by my bank. Karen at NexGen phoned me and we resolved the problem within...
Lasīt vairāk
0
Dalīties
TG
Tracy Goodall
Verificēja Feefo
3 years ago
Ko Tracy Goodall teica par Cycler:
honest and straightforward
very competitive price and easy online system
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Very good service and friendly staff on the telephone. Looking after me and my cycles especially when I needed them most recently. Would highly recommend
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Very pleased with the service I’ve received to date. Seems this business genuinely cares about their customers.
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Just started
So far, so good. Easy to set up and reasonable price.
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Excellent insurance for your bike
Excellent price and product.
0
Dalīties
AD
Andy D
Verificēja Feefo
3 years ago
Ko Andy D teica par Cycler:
Watch out for the Excess
Not transparent about the excess cost for their ebike scheme. Most other insurers are at around £100 but Nextgen were £450! This was not clearly explained until you got the policy documents .
Alan
Cycler
3 years ago
Hi Andrew,
Thanks for taking the time to share your feedback.
As we've shared with you via e-mail, the excess details were available within our FAQ's, the policy documentation and the 'inclusions and exclusions' page, however, we agree, they could've been clearer.
As we also shared, we've since launched our new online journey and when you enter the details of a bike, the excess is displayed for that bike immediately. Additionally, our excess levels have now decreased, no longer are they set at 5% of the bike value and set excesses are now in place.
I can see that our team has been in touch and confirmed the cancellation of your policy, from inception and provided a full refund of premium.
Once again, thanks for your feedback. We wish you many happy days of cycling.
Thanks,
Team NextGen
0
Dalīties
IG
Ivor G
Verificēja Feefo
Lincoln
3 years ago
Augšupielādētā multivide
Skatīt visu multividi (1)
Ko Ivor G teica par Cycler:
Simple and Competitive
Simplicity in obtaining quote and competitiveness compared to others together with user friendly web site.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
