Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Mundy Cruising Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 863 pārskati

Uzticams klients

Verificēja Feefo

10 years ago

They look after all our needs whether we know them or noy.

Atsauksmes par produktu

Pirkuma datums: 30/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

Efficient

Atsauksmes par produktu

Pirkuma datums: 21/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

Mundy Cruising have the most helpful cruise magazine

Atsauksmes par produktu

Pirkuma datums: 09/10/2015

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Verificēja Feefo

10 years ago

Always there to help and advise. It is a very special relationship that gives you…

Always there to help and advise. It is a very special relationship that gives you so much confidence .

Atsauksmes par produktu

Pirkuma datums: 09/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

As expected.

Mundy Cruising

10 years ago

Many thanks for taking the time to let us know what you thought of your cruise with Regent Seven Seas. We’re sorry to hear that you found it inferior to Seabourn and have passed on your comments to the cruise line. If you’d like us to highlight anything further please do call on 020 7399 7670 and we’d be happy to do so. Best regards Sharon

Atsauksmes par produktu

Pirkuma datums: 04/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

They know what they are doing and holiday arrangements are made which work and means…

They know what they are doing and holiday arrangements are made which work and means you can relax whilst enjoying the trip

Atsauksmes par produktu

Pirkuma datums: 02/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

We booked two Cunard cruises via Eleri Parry just before she left and she promised…

We booked two Cunard cruises via Eleri Parry just before she left and she promised that the person taking over our account would call. We haven't heard a thing so booked a 2016 Celebrity cruise in...

Lasīt vairāk

Mundy Cruising

10 years ago

Many thanks for responding to our feedback email and also for your time earlier today. Once again I’d like to apologise for the failings in our service on this and your previous cruise. Once Eleri left the company you should have been contacted by one of our cruise consultants, as you were advised. Having investigated this it is clear our process to ensure all clients receive a concierge call a few weeks prior to departure failed and this has prompted a change in the way we work to ensure this is a completely robust procedure. Thank you for the opportunity to redeem ourselves with you existing booking, this will be looked after by Theresa, our Senior Cruise Consultant who will be in touch to introduce herself and I am of course always on hand should you wish to speak to me, my direct line is 020 7399 7640. Best regards Alex

Uzticams klients

10 years ago

Alex Thanks for the call and the feedback. As I mentioned, I accept that everyone makes a mistake every now and again and it is how they recover from it which makes the difference. This issue has now been recovered and we look forward to the call from Theresa (and our next cruise). Regards

Atsauksmes par produktu

Pirkuma datums: 01/10/2015

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Verificēja Feefo

10 years ago

Darren has been most helpful, knowledgeable and responsive with all our queries for two recent…

Darren has been most helpful, knowledgeable and responsive with all our queries for two recent mini-cruises.

Atsauksmes par produktu

Pirkuma datums: 01/10/2015

Uzticams klients

Verificēja Feefo

10 years ago

Efficient and responsive. The only point I can think of is that, on reflection, it…

Efficient and responsive. The only point I can think of is that, on reflection, it would have been good to have been asked if I was interested in last minute upgrades as sailing day approached.

Atsauksmes par produktu

Pirkuma datums: 26/09/2015

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Verificēja Feefo

10 years ago

The only issue was the pick up from Titan - we had arranged a time…

The only issue was the pick up from Titan - we had arranged a time (changed from the original one on the paperwork) with Mundy to be picked up but Titan had not received the change. They also took...

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Mundy Cruising

10 years ago

Many thanks for your comments. I’m very sorry to hear there was a problem with your pick up. Darren will be in touch shortly to discuss the issue so we can investigate fully. Again, I’m very sorry for the inconvenience caused. Best regards Alex

Atsauksmes par produktu

Pirkuma datums: 25/09/2015

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Mundy Cruising pārskati

Cruise on RivieraVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniLittle niggles such as the long wait for breakfast in the main dining room , wrong or missing orders but overall very pleased with the boat and the service.

Cruise on Queen Mary 2Vairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniLuxurious

Cruise on Seabourn SojournVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietni

Cruise on Seabourn SojournVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniA great product. Service outstanding. Food quality varied a little

Cruise on MarinerVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniWe found Mariner inferior to Seabourn in many ways. The change in ownership of Regent is starting to show in many ways such as staff approach and food quality.

Cruise on Wind SurfVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniWe have used Wind Star 6 times and I think we have travelled on Wind Surf 3 times always enjoying the holiday both for the ship itself especially, good food and excellent service trained and...Lasīt vairāk

Cruise on Queen ElizabethVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniShip was great, Grilles Suite was excellent and the food was very good. We're looking forward to our 'round the UK' cruise in the same suite in 2016.

Cruise on RivieraVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniVery comfortable ship, smiling service and excellent food.

Cruise on River CountessVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?