Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Move Dance pārskati

https://www.movedancewear.com

LIELISKI

Pakalpojums

4.6

/5

5

4

3

2

1

1,326

152

53

17

87

1,635

vērtējumi pēdējā gada laikā

Tiek rādīti visi 11,036 pārskati

Uzticams klients

Verificēja Feefo

18 days ago

2

Don’t know medium nor received as yet. Small was tiny

Sophie Schubutz

Move Dance

6 days ago

Hi, Thank you for your review. We're sorry to hear the small size wasn't the right fit. We can see that a medium was ordered afterwards, and we hope this is a much better fit for you. If you do need any further assistance, please don't hesitate to get in touch with our customer care team. Sophie @ MOVE DANCE

0

WV

Woman Of Valour

Verificēja Feefo

19 days ago

Ko Woman Of Valour teica par Move Dance:

Everything was fine except the fit was half a size too small

The product arrived on time and was properly packaged. I haven't used any of their other services.

0

Uzticams klients

Verificēja Feefo

19 days ago

Good service. Fast delivery. Quality not great

Service good

0

Uzticams klients

Verificēja Feefo

19 days ago

Shoes didn’t fit.

Very good service.

0

Uzticams klients

Verificēja Feefo

19 days ago

0

LG

Lilliana Gierszal

Verificēja Feefo

19 days ago

Ko Lilliana Gierszal teica par Move Dance:

The packaging was cute, the delivery perfect! Just the shoe size problem.

Service was really good, the shoes came in time, honestly it was just the inaccurate shoe size

0

Uzticams klients

Verificēja Feefo

24 days ago

As above

Please reply to my email. You have sent the wrong size.

Sophie Schubutz

Move Dance

20 days ago

Hi, Sorry for the delay in getting back to you. I can see that since you left this review, one of our Customer Care agents has responded to your email and provided the next steps to help resolve this for you. If you need any further assistance, please don't hesitate to get back in touch and we'll be happy to help. Sophie @ MOVE DANCE

Uzticams klients

20 days ago

I understand the steps to return but why should I pay another delivery charge to receive the correct size? I have sent multiple emails and tried to call you a number of times. I’m just looking for the basic of Customer Service and a reply.

0

BP

Beverley Potter

Verificēja Feefo

20 days ago

0

Uzticams klients

Verificēja Feefo

20 days ago

Excellent

Great service

0

BR

Becky Riches

Verificēja Feefo

GBR

20 days ago

Ko Becky Riches teica par Move Dance:

Very good service, we will buy again when needed

Very fast delivery which was perfect as needed the shoes for a comp, shoes are a good price

0

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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