Easy to use website and very prompt notification of dispatch.
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Dalīties
Uzticams klients
Verificēja Feefo
6 years ago
Gorgeous clothes
Great service and great returns policy too
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Dalīties
JA
Jo Ashton
Verificēja Feefo
Exeter
6 years ago
Ko Jo Ashton teica par Mint Velvet:
No regrets about buying on line.
Fast despatch of online order, and I was impressed by speedy refund on an item that was too big. Beautiful dress is well made, and packed. Very pleased
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Dalīties
Uzticams klients
Verificēja Feefo
6 years ago
Lovely boots, treat customer service
MV were swift to respond and honour a discount I had lost. Love the boots, fit well, pricey but a special treat!
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. It is wonderful to hear that we were able to honour your discount on the beautiful Debbie Black Leather Boots and I hope that you love wearing them. If we can ever be of any help in the future, please do not hesitate to get in touch.
Lois
Mint Velvet
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Dalīties
Uzticams klients
Verificēja Feefo
6 years ago
Excellent service and products.
Fast efficient service. Good tracking info, lovely packaging and high quality goods.
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Dalīties
SB
Sharon Beardsworth
Verificēja Feefo
6 years ago
Ko Sharon Beardsworth teica par Mint Velvet:
Perfect service
All on time and each stage communicated
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Dalīties
SM
Sally Mcgeown
Verificēja Feefo
6 years ago
Ko Sally Mcgeown teica par Mint Velvet:
Customer service exemplary
Customer service was excellent. A replacement for the wrong size was sorted on the phone efficiently & in a very helpful friendly manner. Also appreciate the minimalist packaging.
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. I am so pleased to hear that we were able to get this resolved for you so efficiently and I do hope that you will continue to enjoy shopping with us again soon.
Lois
Mint Velvet
0
Dalīties
CT
Carol Taylor
Verificēja Feefo
Newcastle upon Tyne
6 years ago
Ko Carol Taylor teica par Mint Velvet:
Service as good as the clothes
Beautiful packaging good updates on delivery. Delivered on time
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Dalīties
IS
Iona Spencer
Verificēja Feefo
Reigate
6 years ago
Ko Iona Spencer teica par Mint Velvet:
Very frustrating to collect and order and be told it hadn’t arrived - whenh
Message informing me online item had arrived fir pick up, sales assistant said he hasn’t. She checked and still said it hadn’t arrived. I insisted it was and she eventually attired with my ordered...
Lasīt vairāk
Mint Velvet
Mint Velvet
6 years ago
Thank you for your feedback. I'm ever so sorry to hear about your experience when collecting your recent order and please be assured that I will contact the store, to ensure that they check thoroughly for parcels upon collection. I do hope that you enjoy wearing your beautiful new Evie Cream Ballet Pumps and if we can ever be of any assistance at all, please do get in touch.
Lois
Mint Velvet
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
