Sales and delivery were excellent.
However I felt that you did not keep us adequately informed of the delay to the delivery of our purchase and you were relative inflexible when it came to arrange...
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Midfurn Furniture Superstore
Midfurn Furniture Superstore
10 years ago
Dear Mr and Mrs Judson
I can only apologise if you feel you unhappy with your delivery time on your Hypnos bed, we do really strive to give an excellent delivery service, we ask customers that need to know a time to ring the store at 10 am on the day of delivery and we are then able to confirm if we are delivering am or pm, this is different to many other retailers who make you wait in all day, I can also see from your order that we also gave you free delivery, assembly of goods included and we remove all packaging.
We give all our customers a white glove delivery service as this is the final part of your purchase and know that this is far superior to many other retailers who don't offer that type of service.
However if your item was late and you were not kept informed this is not our normal service and we are extremely sorry.
We do hope that you will visit us at the store again and I am sure that we can restore our excellent reputation with yourselves.
Thank you very much for your order and I hope you are delighted with your luxury Hypnos bed.
Jeremy speed
Dear Mr and Mrs Smith
Delighted to hear how happy you are and thank you for your excellent feedback, it would be great to see you again in the future.
Jeremy speed
Family buisness established 31 years selling luxury brand name furniture, upholstery,dining, bedroon furniture, occassional furniture, luxury beds, top names such as Stressless, G Plan, Duresta, Collins and Hayes, Calligaris, Vi Spring, Tempur, Hypnos and many many more.We offer all our brands at a very competitive price and offer fabulous customer service, all items are delivered and fully installed with all packaging removed.We are a stunning huge store.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Family buisness established 31 years selling luxury brand name furniture, upholstery,dining, bedroon furniture, occassional furniture, luxury beds, top names such as Stressless, G Plan, Duresta, Collins and Hayes, Calligaris, Vi Spring, Tempur, Hypnos and many many more.We offer all our brands at a very competitive price and offer fabulous customer service, all items are delivered and fully installed with all packaging removed.We are a stunning huge store.
