Mathmos: Inventors of the Lava Lamp pārskati

Thank you for your feedback. We’re sorry for the delay and for any frustration this caused. At this time of year, higher enquiry volumes can occasionally lead to longer response times. We’re pleased that you were able to speak with our customer service team, who provided a clearer update and arranged a refund for the delayed delivery. We understand your order has since been delivered, and we hope you’re now enjoying your lamp. We appreciate your comments on communication and will take these on board as we continue to improve our service during the festive season.