Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Markel Direct Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 3,871 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

Swift and efficient

Matter dealt with swiftly and to my satisfaction.

Uzticams klients

Verificēja Feefo

1 year ago

Professional Service Provider

Excellent service from the first point of contact.

Dr Ward

Verificēja Feefo

1 year ago

Ko Dr Ward teica par Markel Direct:

Hard search

Very disappointed as a hard search was carried out which has impacted my credit rating. This was not made clear to me prior to purchasing.

Izzy

Markel Direct

1 year ago

Hi there, Thank you for taking the time to write a review. I'm sorry to hear you weren't aware of the hard credit check. Your installment agreement is handled by Premium Credit Ltd, who sends several e-mails to you after the policy has been set up, to let you know about the stages/processes involved in setting up the monthly direct debit credit agreement. Before purchasing a policy, information is provided online, or over the phone, explaining that Premium Credit may use a credit reference agency which could leave a record of the search on your credit file. If there is anything else we can help with please let me know. Kind regards, Izzy

Uzticams klients

Verificēja Feefo

1 year ago

Prompt, efficient very helpful and straight foward company to deal with. The member of staff handling my enquiry was easy to talk to and answered my questions clearly

Uzticams klients

Verificēja Feefo

1 year ago

Uzticams klients

Verificēja Feefo

1 year ago

Helpful

Helpful people but some delay in getting a quote back to us.

Izzy

Markel Direct

1 year ago

Hi there, Thank you for taking the time to write a review. I'm sorry to hear that there was a delay in getting a quote back to you, I understand that this would be frustrating. As the policy was a renewal, this had to be reviewed by our underwriters, which caused a delay in getting your quote over to you. If there is anything else we can help with please let me know. Kind regards, Izzy

Uzticams klients

Verificēja Feefo

1 year ago

Good service

Great service, simple to set up and continues to be good value.

Uzticams klients

Verificēja Feefo

1 year ago

Good service

Good understanding of what I needed. Reasonable rates and efficient service. The personnel was always helpful and friendly.

Miss Nurrish

Verificēja Feefo

Plymouth

1 year ago

Ko Miss Nurrish teica par Markel Direct:

Highly recommend

It has been easy to do, all information sent promptly and updated and option to pay in installments as a CIC has been handy.

Uzticams klients

Verificēja Feefo

1 year ago

Straightforward and personable staff.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Markel Direct pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?