Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Markel Direct pārskati

http://www.markeluk.com

IZCILI

Pakalpojums

4.7

520

616

vērtējumi pēdējā gada laikā

Tiek rādīti visi 3,866 pārskati

Mrs Metcalfe

Verificēja Feefo

GBR

2 months ago

Ko Mrs Metcalfe teica par Markel Direct:

Short, sweet and no hassle.

The gentleman I spoke to was very helpful and patient. Put me at my ease and, ran me through the procedure with great proficiency.

Mrs Williams

Verificēja Feefo

GBR

2 months ago

Ko Mrs Williams teica par Markel Direct:

Assured competence always available

Always professional and helpful Efficient knowledgeable I have no hesitation in continuing with their expertise Thank you

Mr Durham

Verificēja Feefo

2 months ago

Uzticams klients

Verificēja Feefo

2 months ago

I have not had cause to claim on their service. They have not implemented the correct wording on my policy even though I have contacted them several times about it.

Ariana Greenwood

Markel Direct

1 month ago

Hi there, Thank you for your feedback and for bringing this to our attention. I’m sorry to hear about the issue with your policy wording and for any frustration this may have caused. My colleague Thomas tried to contact you on 18/06/2026 and has also sent a follow-up email to ensure this gets looked into properly and resolved as quickly as possible. If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600. Best wishes, Ariana

Uzticams klients

Verificēja Feefo

2 months ago

Verificēja Feefo

GBR

2 months ago

Ko TW teica par Markel Direct:

Great service, really helpful advisor when I need advice. Been with them years.

EuroMernet

Verificēja Feefo

GBR

2 months ago

Ko EuroMernet teica par Markel Direct:

Excellent customer service, competitive quotes.

Excellent customer service. Mr Jonathan from Manchester office is a true star: very kind, very helpful, and highly competent. He provided the quote within a couple of minutes and the policy documents...

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Uzticams klients

Verificēja Feefo

2 months ago

Renewal confirmation help

When I rang up about getting confirmation of our renewal the person I spoke to was very helpful

Mr Schalom

Verificēja Feefo

GBR

2 months ago

Ko Mr Schalom teica par Markel Direct:

Very helpful case officer assigned

Helpful advice and case officer assigned when I informed them of a potential claim on PII. He helped me construct clear replies and checked my responses. Gave me the peace of mind I needed and I...

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Mrs Oluwadaisi

Verificēja Feefo

2 months ago