Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Markel Direct pārskati

http://www.markeluk.com

IZCILI

Pakalpojums

4.7

710

842

vērtējumi pēdējā gada laikā

Tiek rādīti visi 4,137 pārskati

Mr Sleighter

Verificēja Feefo

GBR

1 month ago

Ko Mr Sleighter teica par Markel Direct:

Professional, Easy and Great Price

The site was easy to find what you needed as a trade and the amount for your business. After purchase I contacted Markel Direct the operator was professional and amended my policy quickly with a...

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Mr Foster

Verificēja Feefo

GBR

1 month ago

Ko Mr Foster teica par Markel Direct:

Renewals

Very good response to my renewal questions on the telephone, polite and assured that my cover met my needs.

Mr Shepherd

Verificēja Feefo

1 month ago

Uzticams klients

Verificēja Feefo

1 month ago

10/10 top class customer service

The gent I spoke to on the phone was polite and was able to clearly explain and help me fulfil all my requirements.

Mr Eccleson

Verificēja Feefo

GBR

1 month ago

Ko Mr Eccleson teica par Markel Direct:

Excellent service all through from the quotation stage to going on cover

Mr Russell

Verificēja Feefo

GBR

1 month ago

Ko Mr Russell teica par Markel Direct:

Fast service for multiple business streams

Fast turn around for insurance solutions that other brokers were struggling to provide options for.

Ms Timizar

Verificēja Feefo

GBR

1 month ago

Ko Ms Timizar teica par Markel Direct:

Great value for a charity organisation

We took out liability insurance with "Markel Direct" for our charity, and although we haven't had to make a claim, the process of setting up cover was smooth and straightforward. As a small community...

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Uzticams klients

Verificēja Feefo

1 month ago

Felt listened to and that mattered

I needed patience and time to really get this right for me as I had a very negative experience with another insurance company. I was satisfied I was listened to and that my worries, before buying the...

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Uzticams klients

Verificēja Feefo

1 month ago

Uzticams klients

Verificēja Feefo

1 month ago

No insurance received in writing

I accepted a quote, money has been taken out of my account but I have received no details in writing as of yet

Ariana Greenwood

Markel Direct

24 days ago

Hi there, Thank you for taking the time to leave a review. I am sorry to hear about your experience and the worry this may have caused. I understand that we have tried to get in touch with you to resolve this. If you still require any assistance, please don’t hesitate to get in touch on 0800 640 6600. Thank you for your patience and valued custom. Best wishes, Ariana

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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