Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Luxury Gold atsauksmes

TC

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Luxury Gold:

Most likely

Atsauksmes par produktu

Dale Anderson

Luxury Gold

8 years ago

While we are delighted that you were impressed with your previous experience with Insight Vacations, it saddens us to learn that this one fell slightly short of your expectations. A lot of preparation goes into ensuring our guests comfort and therefore, we regret that the hotels and cuisine was not as you had anticipated. Nonetheless, we will be communicating this to our Quality Control department to help ensure the continuation of our guests’ satisfaction, going forward. Moreover, we hope that you have taken some special highlights away from your Luxury Gold journey.

Pirkuma datums: 06/10/2017

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Uzticams klients

Verificēja Feefo

8 years ago

good itinerary, good hotels although Barcelona's location was too far out of city. excellent tour director Emma. fun activities. local guides -some good, some not so good. would have liked a smaller...

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Christine – Supplier Relationship Manager

Luxury Gold

8 years ago

We are very pleased that this itinerary covered all of the destinations that you wanted to visit and that the quality of the accommodations lived up to your expectations. Further to that, we have forwarded your thoughts about the hotel in Barcelona to our Operations team for their review and we hope that you have taken many brilliant memories away from the trip.

Atsauksmes par produktu

Pirkuma datums: 06/10/2017

0

TC

Trusted Customer

Verificēja Feefo

Newton, NC

8 years ago

Ko Trusted Customer teica par Luxury Gold:

Excellent trip, everything was as advertised, and better!

Every activity was fulfilled as advertised. The accomadations were excellent AND all guides were all exceptional. I felt truly taken care of and safe. Robert Campos was outstanding in his detail...

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Dale Anderson

Luxury Gold

8 years ago

It makes us very happy to learn that all of the elements of the tour came together seamlessly to create an excellent experience for you in Peru. What's more, we fell privileged that you trusted Insight Vacations and Luxury Gold to provide you with your journey of a lifetime, and we look forward to our next adventure together in the future.

Atsauksmes par produktu

Pirkuma datums: 20/10/2017

0

TC

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Luxury Gold:

Roberto, our tour director was absolutely fantastic!

Atsauksmes par produktu

Dale Anderson

Luxury Gold

8 years ago

Our Travelling Concierges love nothing more than helping to ensure an exceptional experience for our guests. Therefore, we are delighted to read that Roberto assisted to make your time in Peru so memorable. Furthermore, we would like to thank you for your suggestion which is now with our Product Development department for their consideration and we hope to welcome you back to travel in luxury with us again soon.

Pirkuma datums: 20/10/2017

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TC

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Luxury Gold:

Perfect Peru

Insight's Luxury Gold works by combining a very well planned itinerary with the best some of the best tour guides around. Luxury Gold's Treasures of the Incas demonstrated this perfectly. I am so...

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Dale Anderson

Luxury Gold

8 years ago

At Insight Vacations, we pride ourselves on the professionalism of our dedicated team who love nothing more than showcasing our exciting experiences to our guests and ensuring that each journey is an unforgettable one. That said; we are very happy that Machu Picchu stood out as a highlight of your journey and we hope that you have taken many more wonderful memories away from this adventure.

Atsauksmes par produktu

Pirkuma datums: 20/10/2017

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TC

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Luxury Gold:

I would recommended the service and would buy from them again.

Atsauksmes par produktu

Dale Anderson

Luxury Gold

8 years ago

At Insight Vacations we strive to include the perfect amount of included experiences into each day of our carefully designed itineraries . Additionally, we offer Optional Experiences on our tours for those that may wish to explore further or alternatively our guests are more than welcome to use this time for independent sightseeing or downtime. We believe that this gives our guests the opportunity to discover each destination in a way that suits their individual needs. Nonetheless, we would like to thank you for your suggestion and hope that you have taken many amazing memories away from your time on the Treasures of the Incas tour.

Pirkuma datums: 20/10/2017

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Uzticams klients

Verificēja Feefo

8 years ago

Wondeful experience of Peruvian culture, history and ancient sites.

The tour was well organised, the places we went to were outstanding. A lot of thought was put into the structure of the tour. We saw a variety of really interesting parts of the Peruvian culture....

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Dale Anderson

Luxury Gold

8 years ago

Our guests well-being is our number one concern; so it pleases us to read that your Tour Director assisted to ensure that everyone was well looked after on their journey. Furthermore, we are delighted that you enjoyed taking in the carefully chosen destinations in the itinerary and we hope that you will join us again soon to experience another excellent Luxury Gold adventure.

Atsauksmes par produktu

Pirkuma datums: 20/10/2017

1

TC

Trusted Customer

Verificēja Feefo

Aliso Viejo, CA

8 years ago

Ko Trusted Customer teica par Luxury Gold:

This was our first time using Insight Vacations, I had read good reviews. I have to say everything they planned and organized was first rate. Our guide Lorenzo was a wealth of knowledge. Lorenzo was...

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Dale Anderson

Luxury Gold

8 years ago

The Ultimate Italy itinerary is a great way to uncover much of this remarkable destination in a snapshot of time. That said; it makes us happy to learn the tour covered many of the aspects of Italy you wanted to experience. What's more, we are delighted that our Tour Director helped to bring your destination to life and we hope to welcome you back to enjoy many more exciting experiences in the future.

Atsauksmes par produktu

Pirkuma datums: 08/10/2017

0

TC

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Luxury Gold:

This email is in regards to the Luxury Gold Ultimate Italy trip that my husband and I just completed on October 14 with your company. I have the following comments: Our Tour Director was Francesca...

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Atsauksmes par produktu

Pirkuma datums: 01/10/2017

0

Uzticams klients

Verificēja Feefo

8 years ago

Above and beyond our travel expectations!

Fantastic travel experience due to the wonderful guides throughout our luxury beyond luxury gold experience traveling in London and Paris!

Dale Anderson

Luxury Gold

8 years ago

At Insight Vacations, we take care of all of the details of our guests’ journeys so that you can relax and look forward to journeying with ease. That said; it pleases us to read that our team helped to make your experience with us so special. Additionally, we hope that you will join us again soon to discover more exciting destinations.

Pirkuma datums: 30/09/2017

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Luxury Gold pārskati

Spain & Portugal in StyleVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniincluded all the places I hoped for!

Treasures Of The IncasVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAll features of this trip were excellent and better than expected!

Treasures Of The IncasVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniLoved all the places we went. Wish we had another day or two in Cusco, but wouldn't want to eliminate anything we did.

Treasures Of The IncasVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniMachu Picchu is a highlight but there was so much more.

Treasures Of The IncasVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniThe itinerary was excellent, well planned and nicely timed.

Ultimate ItalyVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAs this was our first trip to Italy I wanted to make sure our tour encompassed every aspect of Italy and its rich history. Insight tours and Lorenzo made our trip the best ever.

Ultimate ItalyVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniThis email is in regards to the Luxury Gold Ultimate Italy trip that my husband and I just completed on October 14 with your company. I have the following comments: Our Tour Director was Francesca...Lasīt vairāk

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?