Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Lumley Insurance Limited Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/lumley | Feefo

Tiek rādīti visi 1,245 pārskati

Mrs Byrne

8 years ago

Pirkuma datums: 25/05/2017

Ko Mrs Byrne teica par Lumley Insurance Limited:

Ex all round service

All

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven

Operations Assistant

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Uzticams klients

8 years ago

Pirkuma datums: 21/07/2017

Highly recommended

Excellent customer service and good prices.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven

Operations Assistant

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Mr Oliver

8 years ago

Pirkuma datums: 28/04/2017

Ko Mr Oliver teica par Lumley Insurance Limited:

Payment experience poor but Andrew Hay as consultant was very good indeed

Speedy service and highly responsive. Poor payment experience with Prime Credit

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Oliver

Thank you for taking the time to leave your review, and for bringing to my attention the poor payment experience you received with regard to Premium Credit, after much discussion, we have implemented new procedures in order to prevent this from happening again.

I will forward your feedback to Andy with regard to his highly responsive, speedy service.

May I take this opportunity to welcome you as a valued new customer.

With kind regards

Joanne Louhaichi

Director

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Mr Hutchinson

8 years ago

Pirkuma datums: 26/02/2017

Ko Mr Hutchinson teica par Lumley Insurance Limited:

so far these guys have been great, really easy to get started, thanks so far

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Hutchinson

Thank you for taking the time to leave your feedback, I will inform Andy of your positive review.

With kind regards

Joanne Louhaichi

Director

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Mrs in Herts

Herts

8 years ago

Pirkuma datums: 05/04/2017

Ko Mrs in Herts teica par Lumley Insurance Limited:

Great service and value.

Lumley sorted out some quite complex insurance for us at short notice. The premium was competitive, given the risk. Great market knowledge and personal service. Highly recommended.

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Thank you for taking the time to leave your positive review. We always strive to deliver a solution to complex cases and I am glad that we have managed to assist you with yours. We appreciate all feedback and I will pass your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

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Mr Folkman

8 years ago

Pirkuma datums: 01/01/2017

Ko Mr Folkman teica par Lumley Insurance Limited:

Long term effort to gain my business on excellent terms

Kept in touch over a long period. Worked hard to obtain a competitive proposal.

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Folkman

Thank you for taking the time to leave your review. We pride ourselves on our customer service and I am pleased that we were able to assist you. I will inform Samantha of your positive feedback.

With kind regards

Joanne Louhaichi

Director

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Uzticams klients

8 years ago

Pirkuma datums: 25/03/2017

Attentive and helpful. Called back yearly to check competitive. Great service

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

We really appreciate you taking the time to leave your review. I will inform Tom of your positive feedback.

With kind regards

Joanne Louhaichi

Director

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Mrs Gracey-Grinbergs

8 years ago

Pirkuma datums: 17/04/2017

Ko Mrs Gracey-Grinbergs teica par Lumley Insurance Limited:

Great service as usual

Pro-ative in calling about my renewal and very helpful

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mrs Gracey-Grinbergs

Thank you for taking the time to leave your review. We appreciate all feedback from our clients. I will forward your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

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Uzticams klients

8 years ago

Pirkuma datums: 01/04/2017

My initial contact and arranging the insurance which were handled by Andrew Hay were excellent. My questions were answered swiftly and clear explanations were given. I paid by cheque over 2 weeks...

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Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Thank you for taking the time to leave your review. Please accept our apologies for the oversight in processing your receipt, I have informed our accounts department to process your receipt immediately, which will be emailed to you shortly and a copy will be sent in tonight's post.

With kind regards

Joanne Louhaichi

Director

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Mr Smith

8 years ago

Pirkuma datums: 10/01/2017

Ko Mr Smith teica par Lumley Insurance Limited:

Excellent providers of high value property insurance.

Best providers of high value insurance that I have come across. Competitive prices and good customer service. Also, they don't start off with a low premium and then raise it significantly in the...

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Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Smith

Thank you for taking the time to leave your review. I will relay your feedback back to Jenny.

With kind regards

Joanne Louhaichi

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Lumley Insurance Limited

Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.

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01825885885 / 07855391971

Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom