I emailed regarding my purchase and explained that the electrician was here to install it and told me I did not need the light as the down lights were far away from the fan and so a strobe effect...
Lasīt vairāk
Lucy
Lumera Living
8 years ago
Hi, we’re sorry for your experience. We try to be flexible in cases like this, but because you purchased a fan with the light included, refunding the cost of the light component is a slightly more complicated process than usual. However, I have spoken to our sales team and if you still wish to return the light fitting, email us at sales@lumera.com.au and they will try to accommodate you. Please keep in mind that we will not be able to respond over the weekend.
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Dalīties
JB
Joanna Brolly
Verificēja Feefo
8 years ago
Ko Joanna Brolly teica par Lumera Living:
Yes I would recommend, fast delivery good price
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Dalīties
CK
CHERIE KEOGH
Verificēja Feefo
8 years ago
Ko CHERIE KEOGH teica par Lumera Living:
we are very happy with our fan it looks good just what we wanted and didnt take long to come ,thank you
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Dalīties
CK
CHERIE KEOGH
Verificēja Feefo
8 years ago
Ko CHERIE KEOGH teica par Lumera Living:
i bought the fans and lights to go with them , when i received them the lights were the wrong ones , i rang the number to let someone know and didnt get to talk to anyone just a computer telling me...
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0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Good products and service
Very easy to purchase your products .First purchase discount of $10 and free delivery with orders over $250 a real advantage
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Dalīties
SI
simon
Verificēja Feefo
Adelaide
8 years ago
Ko simon teica par Lumera Living:
Prompt delivery
Items arrived promptly. The fans look like they will do the job but I can't really tell as they are not installed yet. The remote control has good features
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Dalīties
GC
Greg Coghill
Verificēja Feefo
8 years ago
Ko Greg Coghill teica par Lumera Living:
Very straight forward transaction
Easy web site to understand and place orders. Direct Transport driver very helpful and friendly.
Service excellent.
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Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Prompt and efficient.
Easy website and purchasing process. Item delivered very promptly.
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Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Great service and products
Great service and super fast postage
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Dalīties
AH
Andrew Hogarth
Verificēja Feefo
The Ponds
8 years ago
Ko Andrew Hogarth teica par Lumera Living:
Great service, great to deal with.
As soon as the phone was answered by James, the whole experience was great, knew his products, was great with explaining the delivery and how long roughly it would take as was being delivered from...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.