Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Love What You Eat Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 608 pārskati

Mr Stuart Thomas

4 years ago

Ko Mr Stuart Thomas teica par Love What You Eat:

Excellent service,good quality products and value for money. I will gladly recommend them.

Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review :) We are glad you love our products and service!

Uzticams klients

4 years ago

Disappointing so far

Ordering process was easy enough. However some errors did occur over the website pricing. This was eventually resolved through conversations with admin. Products arrived on expected day but no...

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Peter King

4 years ago

Ko Peter King teica par Love What You Eat:

Very satisfied.

All product excellent, I will definitely be returning for more!

Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review! We are glad you love our service and products :)

Anita Gowing

4 years ago

Ko Anita Gowing teica par Love What You Eat:

All the items were in stock & I received an email to advise of the tracking #. I do however feel that the despatch notification should be automated in the same way as the order confirmation. Every...

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Kelly Ramsay

Love What You Eat

4 years ago

Hi Anita, Thank you very much for your feedback. We really do appreciate it! As a family-run, independent business, we are reliant on a third-party courier service, who we use to make a proportion of our deliveries. Unlike most businesses that use couriers, the fact that our deliveries are frozen or refrigerated and include ice packs, means that we are extremely restricted in which couriers we can use, and which are happy to transfer our goods for us. This makes it difficult for us to automate our updates, and currently means we have to rely on our courier to do so, much to our frustration. Our courier is supposed to provide customer updates with time slots, however it has been brought to our attention by some of our customers, that this is not always happening. We are now working with them to see how their service can be improved, and how we can be more accurate. We appreciate you bringing it to our attention and hope that you will begin to see changes in the near future, once we have been able to resolve it with the courier. Thank you Victoria

Anita Gowing

4 years ago

Thank you Victoria. I was suggesting that there could be an automated email generated by your system when the order status changes to 'despatched', which would include the tracking number. It would then be relatively straightforward for the customer to track the consignment themselves.

David

Hereford

4 years ago

Ko David teica par Love What You Eat:

Very good value and tasty food.

This was a new firm to us, so it was a bit of a gamble, but as it happened a successful one, with quick delivery and goods that were actually as it said in the advertisement/web site. Excellent all...

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Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review! We are glad you took the chance on us and loved our products and service :) We hope you order from us again soon :)

Roger Whitehouse

4 years ago

Ko Roger Whitehouse teica par Love What You Eat:

Possibly the best smoked haddock I've eaten in years. I'd forgotten what the 'genuine' product tasted like after all this time buying the supermarket offering. I'm now a confirmed convert and will be...

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Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review! We are glad you love our smoked haddock, we do try our best to always supply the best products :)

Dennis Greatbatch

Chesterfield

4 years ago

Ko Dennis Greatbatch teica par Love What You Eat:

Excellenr

An excellent product at a good price with swift delivery

Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review :) We are glad you love our products and service!

Uzticams klients

4 years ago

Disappointed that I was not advised of items that could not be supplied and that there was no automated email to provide the tracking details for the delivery. The service isn't measuring up to the...

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Jeffrey Bennett

North Wales

4 years ago

Ko Jeffrey Bennett teica par Love What You Eat:

Very happy customer great service and delivery very good quality food !!

Great service and great quality food the fish was very good quality and the prices were very good!

Kelly Ramsay

Love What You Eat

4 years ago

Thank you for your lovely review! We are glad you love our products and service, we do try our best to source the best fish :)

Uzticams klients

4 years ago

Excellent tasty food.(from a good cook!!)

Excellent communication and service

Kelly Ramsay

Love What You Eat

4 years ago

Thanks so much for your comment & feedback, we really appreciate it!

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?