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Lombok pārskati

Pakalpojums
0
/5
Produkts
0
/5

5

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1

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vērtējumi pēdējā gada laikā

Lombok vairs nav aktīvs Feefo klients
Tiek rādīti visi 205 pārskati
CU
Customer
MANCHESTER
8 years ago
Pirkuma datums: 16/07/2016
Ko Customer teica par Lombok:
Very pleased with purchases
Excellent service - very pleased
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Clive
Lombok
8 years ago
Hi Emma, Thank you for taking the time to complete the review for us. Really pleased that you loved the product.
Atsauksmes par produktu

0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 21/07/2016
Very efficient service would definitely use again, follow up call from customer services much appreciated.
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Clive
Lombok
8 years ago
Hi, Thank you so much for taking the time to complete the review. It's always nice to hear when we have happy customers
0
Dalīties
CU
Customer
9 years ago
Pirkuma datums: 08/07/2016
Ko Customer teica par Lombok:
excellent
Quick, efficient and they came at a time to suit us.
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Clive
Lombok
9 years ago
Hi and thank you for the great review. So please you were happy with everything
Atsauksmes par produktu

0
Dalīties
CU
Customer
Edinburgh
9 years ago
Pirkuma datums: 09/07/2016
Ko Customer teica par Lombok:
Lovely wind light suitable for indoors
Really like this product which was an excellent sale bargain. Came quickly and well packaged.
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Clive
Lombok
9 years ago
Hi and thank you for the review. 
This has been one of our most popular sales ever and there could well be more great offers before it ends!!
Atsauksmes par produktu

0
Dalīties
CU
Customer
London
9 years ago
Pirkuma datums: 16/06/2016
Ko Customer teica par Lombok:
Lombok is a great premium brand with service to match
Really helpful, friendly staff in store that gave great advice. The delivery was prompt and the delivery men really polite, professional and quick
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Clive
Lombok
9 years ago
Thank you for taking time out to review your purchase. It is always great to hear back from customers who enjoyed the Lombok experience.
Atsauksmes par produktu

0
Dalīties
CU
Customer
Kent
9 years ago
Pirkuma datums: 12/07/2016
Ko Customer teica par Lombok:
Excellent Service!
The staff were excellent; I ordered quite a bit of the Sumatra range via phone from the Lombok shop. I called the shop a couple of times during the day and even the day after to add to the order and...

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Clive
Lombok
9 years ago
Thank you so much for the great review!! I will pass on your feedback to both the store team and the delivery crew. It really makes a difference when they hear their hard work was appreciated and our customers are happy!
Atsauksmes par produktu

0
Dalīties
CU
Customer
Islington
9 years ago
Pirkuma datums: 09/07/2016
Ko Customer teica par Lombok:
Average
The company couldn't deliver to my house at a time that I was home - and couldn't deliver to a local depot. I had to collect it myself
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Clive
Lombok
9 years ago
Hi, I was really sorry to read your review. We take all feedback seriously and strive to deliver the best customer experience possible. All our accessories are delivered by the no.1 courier company in the country, they offer far more flexible delivery options than anybody else currently so it is very disappointing for us when customers feel let down once we hand over to a logistics partner widely regarded as delivering the best service available. I can see from your product review of our Frette stool that it arrived dented. We have good stock availability of this line and would be delighted to replace this for you. I would welcome the opportunity to hear more about the problems you experienced regarding the delivery and I am very confident we can find a way to replace the item that arrived damaged without causing you any further inconvenience. Please contact me directly at clive@lombok.co.uk at your earliest convenience. 
Atsauksmes par produktu

0
Dalīties
CU
Customer
London
9 years ago
Pirkuma datums: 08/07/2016
Ko Customer teica par Lombok:
Great service. good product.
Everything happened smoothly and promptly. Particularly liked that the delivery guys unpacked them and took away the packaging.
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Clive
Lombok
9 years ago
Thank you for taking the time to review your Lombok experience. Always great to hear from happy customers. I will pass on the comments to the teams involved!!
Atsauksmes par produktu

0
Dalīties
Uzticams klients
9 years ago
Pirkuma datums: 18/06/2016
All good!
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Clive
Lombok
9 years ago
That's great.
It's always nice to hear from customers when things have gone well. 
Thank you
Atsauksmes par produktu
0
Dalīties
Uzticams klients
9 years ago
Pirkuma datums: 25/04/2016
****** awful service, never received goods after 3 months, have cancelled order and await refund
After 3 months of waiting for my delivery, sending repeated enquiries, then complaints, erroneous deliveries of the wrong goods, no call back from emails etc etc, I have made one final phone call and...

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Clive
Lombok
9 years ago
Hi, I am really concerned having read your review. I am the Operations Director and we take all Feefo reviews very seriously. I will look into your account to try and understand how this has happened. As currently I can only see there was an issue with the baskets you ordered which I can see have been returned. I can't see any return order or collection request for the side board you ordered. Please confirm if it is both items or just the baskets that lead to this experience for you. You can contact me directly at clive@lombok.co.uk
0
Dalīties
Par Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.
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Whitehead Trading Park, 4 Coomber Way, Croydon, Surrey, CR0 4TQ, United Kingdom
Kāpēc uzticēties Feefo atsauksmēm?

Par Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.