Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Loans 2 Go Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 7,143 pārskati

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

In time, professionals.

Luke

Loans 2 Go

8 years ago

Thanks, Marian! We really appreciate the feedback.

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Need a quick fix loan go to Loans 2 Go.

Very good staff and very helpful, would recommend Loans to go to anyone who needs a quick fix loan.

Luke

Loans 2 Go

8 years ago

Glad we could help you with your loan, David. Thank you for leaving a review!

Uzticams klients

8 years ago

Extortion!

Total payment was more 400% of original loan amount,that is worse than loan shark rate.

Luke

Loans 2 Go

8 years ago

Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Uzticams klients

8 years ago

I was only made aware of the monthly price not the total cost after all the payments, I worked the total amount myself,when I did I returned the next day (didn’t get the loan until 5pm) and repaid the whole lot.....still had to pay £2.25 in interest for less than 24hours!, more than 0.5% interest PER DAY is ridiculous, loans2go get their money back with 5months and purely in interest within 7months while “customer” still has 13 months left of payments,lending like this should be illegal,maximum that should be repaid is double the original loan! “Customers” have 14 days to withdraw from the loan but still potentially have to pay £30 in interest within that time to use their legal rights to withdraw, thankfully I cost loans2go more than the £2.25 in interest than I was charged.

Trusted Customer

Chesterfield

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Good

Charlotte at Mansfield very nice and efficient

Luke

Loans 2 Go

8 years ago

Charlotte will be ecstatic you mentioned her in your review! Thanks for borrowing with Loans 2 Go, Lorraine.

Uzticams klients

8 years ago

Discussing my petsonal details in front of other customers no privacy whatso ever

Luke

Loans 2 Go

8 years ago

We are sorry to hear you are not satisfied with how your appointment went. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.

Uzticams klients

8 years ago

The guy at the call centre tripled booked the poor guys appointments

Luke

Loans 2 Go

8 years ago

Thank you for your feedback and sorry to hear that this happened. Normally, branches may have bookings close together which take longer than expected which seems to be the case when you visited our branch. Please rest assured I have made the Head of Central Sales aware of this incident. However, if you wish to discuss the matter further, please contact our Professional Standards team at ps@loans2go.co.uk. Thank you for borrowing with Loans 2 Go, we really appreciate your feedback.

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

The staff were very helpful and help me through the whole process and would recommend them and I would use them again

Luke

Loans 2 Go

8 years ago

Thanks Paul for the lovely feedback and thank you for borrowing with Loans 2 Go.

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

1st class service....

Money same day....

Luke

Loans 2 Go

8 years ago

Thanks for the feedback, Daniel!

Uzticams klients

8 years ago

Fast friedly and very helpful

Luke

Loans 2 Go

8 years ago

Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Great experience and make you feel at ease when applying. Highly recommend

Luke

Loans 2 Go

8 years ago

Glad we were able to offer you a pleasant service, Nicola. Thank you for leaving us a review!

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Loans 2 Go pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?