Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Loans 2 Go atsauksmes

Tiek rādīti visi 7,240 pārskati

Uzticams klients

8 years ago

Túl nagy a kamat

Uzticams klients

8 years ago

Not good at all, applied for £300 loan over 12 months to be told in store they could only do it over 18 months which means just under nine hundred pound to pay back, it then took one hour and twenty...

Lasīt vairāk

Luke

Loans 2 Go

8 years ago

Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Uzticams klients

8 years ago

Call centre seems to work differently

The call centre tell tou completwly different information and told me i could have more than what the actual branch gave. I was not told on the phone id would have to apply again in store and i was...

Lasīt vairāk

Luke

Loans 2 Go

8 years ago

Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. We're sorry to hear you are not 100% happy with your loan application and if there is anything we can do to help make your experience a 5 star one, please contact our team in branch or contact our Professional Standards team on ps@loans2go.co.uk. Thank you for borrowing with Loans 2 Go.

Uzticams klients

8 years ago

Too long

The process takes way to long, nice staff.

Luke

Loans 2 Go

8 years ago

Thank you for your feedback! If there's anything else we can do to make your experience a 5 star one, please let us know.

Uzticams klients

8 years ago

Fast.

Da.

Luke

Loans 2 Go

8 years ago

Thanks for borrowing with Loans 2 Go!

Uzticams klients

8 years ago

In an hour

Gave me a loan and cash in my bank within the hour

Luke

Loans 2 Go

8 years ago

Thrilled to hear from you. Thank you for borrowing from Loans 2 Go!

Uzticams klients

8 years ago

Great people great customer service thank you

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Every thing was handled very professionally the staff were so polite you felt at ease

Luke

Loans 2 Go

8 years ago

Thank you very much, William. We really appreciate your feedback!

Trusted Customer

Edinburgh

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Great

Easy to talk with and they let you understand everything

Luke

Loans 2 Go

8 years ago

Thank you for leaving us a review, Stephen. If there's anything else we can do to help make your experience a 5 star one please let us know!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Staff nead more manners and understanding of people with reading and writing difficulties mostly Tracey at linclon

Luke

Loans 2 Go

8 years ago

Thank you for your feedback, James. Please rest assured that I have passed on your feedback to the Area Manager for that region.

Uzticams klients

8 years ago

Brilliant service

Easy form, did not take long to fill in, a really nice man called me to finalise the loan. I would recommend loans 2 go

Luke

Loans 2 Go

8 years ago

Thank you so much for the positive review! We really appreciate your feedback.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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Loans 2 Go pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?