Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Loans 2 Go atsauksmes

Tiek rādīti visi 7,244 pārskati

Uzticams klients

8 years ago

Suitable

Lovely people on the phone, you have to do a fair bit of chasing but helpful when you do speak to them

Luke

Loans 2 Go

8 years ago

Sorry to hear you had to chase us up a little bit. Since centralising our services we received an unexpected response from our customers. You'll be pleased to hear we have now started catching up and our services will continue to improve greatly throughout the year. Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Furious...

I applied for a loan for debt consolidation of £1000. They gave me £440 and when I realised that with interest they have just doubled my debt I was not very happy. Will try to pay it off earlier so...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback Caroline. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Trusted Customer

8 years ago

I intend on paying it off as quickly as possible.

Uzticams klients

8 years ago

Excellent and helpful

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with us!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Rubish

took four days to get it sorted, the online was rubbish, not happy, would have taken 1 hour in the Arnold branch. big mistake closing branches

Luke

Loans 2 Go

8 years ago

Hi Belinda, I can see we funded your loan on the Saturday via Barclays Fast Pay which should get to you within an hour. The payment being received late is generally due to the receiving bank and in this case probably took even longer to receive the payment due to the Bank Holiday. I'd like to apologise for any inconvenience caused but this would likely be an issue you would need to discuss with your bank provider. Thank you for borrowing with Loans 2 Go and if there are any other questions you may have please let us know here or call us directly on 0330 400 6000.

Trusted Customer

8 years ago

Please do not blame the banks the problem was the length of time your internet took and your underwriters. I applied for the loan on Wednesday and you paid out on Saturday. the problem was you, not the banks Pathetic !!!!

Uzticams klients

8 years ago

I havent been able to draw on it yet as they have blanked my account at ban

I havent touched it yet as my bank account blocked so havent had it yer

Luke

Loans 2 Go

8 years ago

I'm sorry to hear that. That would be something to discuss with your own bank's service. If you would mind re-rating our own service provided we would really appreciate it! Thanks for contacting us!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Quickest loan ever

Very easy to apply an very quick funding the loan

Luke

Loans 2 Go

8 years ago

Thrilled to hear Kieron! Thanks for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Great service

Very understanding an helpful

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

Really fast on paying out

Luke

Loans 2 Go

8 years ago

Wonderful to hear! Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ko Trusted Customer teica par Loans 2 Go:

easy but expensive

The process for a loan with loans 2 go was pretty easy and straight forward. However what your borrowing and having to pay back is expensive. Like borrow £200 and pay back for £1000. It’s just...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback Daniel. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Uzticams klients

8 years ago

It took 5 days to get sorted. I had to ring them all the time and then I was getting passed to another 2 or 3 times a call going through the same thing over and over again. In the shop it took half...

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Luke

Loans 2 Go

8 years ago

Dear Karen, we are sorry to hear you were dissatisfied with the service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments have been passed to the relevant department. If you would like to discuss your experience further, please do not hesitate to contact our Professional Standards team directly on ps@loans2go.co.uk. Thank you.