Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Envoyage pārskati

https://www.envoyage.com

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James Ruggiero

Verificēja Feefo

7 years ago

Ko James Ruggiero teica par Envoyage:

Mary is a rockstar when it comes to customer service!

LORELEI STANZIALE

Verificēja Feefo

7 years ago

Ko LORELEI STANZIALE teica par Envoyage:

The added tours were fun, I had the comfort of knowing I had access to 24 hour emergency service, which is handy with time differences.

Uzticams klients

Verificēja Feefo

7 years ago

Stephanie did an awesome job booking our flights, transfers, and excursions. We had an issue at the hotel (no air conditioning in 90+ degree weather), and Stephanie made sure we were compensated.

Uzticams klients

Verificēja Feefo

7 years ago

Barbara was very helpful however the location where I was did not have a restroom.

Uzticams klients

Verificēja Feefo

7 years ago

Finer details and communication were spotty

The only concerns we had with the service were within the last couple weeks leading up to our departure. Communication was spotty and sometimes took several days to get a response. It's...

Lasīt vairāk

Elizabeth Butterfield

Envoyage

7 years ago

Hello, Thank you for sharing your feedback and we are so sorry to hear about your situation. Customer Service is our top priority and we will be looking into this situation to help improve the overall experience. In the meantime, we encourage you to reach out directly to our Customer Excellence team to further discuss your experience. They are available from Monday- Friday from 9am- 5:30pm at 201-934-3500.

Gaetano Sabelli

Verificēja Feefo

7 years ago

Ko Gaetano Sabelli teica par Envoyage:

been a coustmer for 25 years

Neftaly mendez

Verificēja Feefo

Philadelphia Pa

7 years ago

Ko Neftaly mendez teica par Envoyage:

Excellent .Alexis help you out to determine what is the best price.

Gary Preteroti

Verificēja Feefo

Little Falls New Jersey

7 years ago

Ko Gary Preteroti teica par Envoyage:

Ivy was helping us with our booking she was outstanding helpful in every way and got us the best deal that we could get couldn't be more happy with her service I will always use her as our travel...

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Wayne Besley

Verificēja Feefo

7 years ago