Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Feefo home

TC

Trusted Customer

7 years ago

Ko Trusted Customer teica par Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Atsauksmes par produktu

Pirkuma datums: 13/11/2017

0

TC

Trusted Customer

7 years ago

Ko Trusted Customer teica par Let's Insure:

Thanks for being with you's

It's was good and fun

Atsauksmes par produktu

Pirkuma datums: 06/03/2017

0

TC

Trusted Customer

7 years ago

Ko Trusted Customer teica par Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Atsauksmes par produktu

Pirkuma datums: 20/10/2016

0

Uzticams klients

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

Lasīt vairāk

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Atsauksmes par produktu

Pirkuma datums: 31/05/2017

2

Uzticams klients

8 years ago

happy with service

Atsauksmes par produktu

Pirkuma datums: 11/10/2016

0

Uzticams klients

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 06/10/2016

0

Uzticams klients

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Atsauksmes par produktu

Pirkuma datums: 20/10/2016

0

Uzticams klients

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

Lasīt vairāk

Pirkuma datums: 14/10/2016

0

TC

Trusted Customer

8 years ago

Ko Trusted Customer teica par Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Pirkuma datums: 18/10/2016

0

Uzticams klients

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Pirkuma datums: 21/10/2016

0

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?