The web sight was unable to accept a booking for hotel plus dinner so I had to phone in. Kim was brilliant and made the booking hassle free.
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Verificēja Feefo
10 years ago
Legorific!!!!
Super easy to book. Great place to go. Amazing experience
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Verificēja Feefo
10 years ago
Xmas present
Booked under purchasers name when the holiday was a present for other members of the family no problem to change name very helpful and cheerful
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Verificēja Feefo
10 years ago
Unable to use credit card
In general the website is easy to use, however I tried to make my booking 5 times yesterday using two different credit cards - as you can imagine, having to pay on a debit card this close to...
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Customer Care
LEGOLAND Holidays
10 years ago
Hi,
thanks for your review.
I'm sorry to hear you experienced difficulties online which resulted in your poor rating.
Do be assured this has been passed onto our Web team to monitor any card processing issues.
Thanks again and kind regards
Natalie
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Verificēja Feefo
10 years ago
excellent
Super easy excellent
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TC
Trusted Customer
Verificēja Feefo
10 years ago
Ko Trusted Customer teica par LEGOLAND Holidays:
Excited
Good, I found it difficult to find just ticket prices at first without the hotels but got there in the end.
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TC
Trusted Customer
Verificēja Feefo
10 years ago
Ko Trusted Customer teica par LEGOLAND Holidays:
Easy to book but can't print documents
Easy to book but the computer says "bad parameters" so can't print documents. I need to ring the 0800 number to get the documents sent to me which is a bit annoying. Also I suppose I should wait to...
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Verificēja Feefo
10 years ago
Legoland
Pleased with service a query I had was dealt with very quickly.
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TC
Trusted Customer
Verificēja Feefo
10 years ago
Ko Trusted Customer teica par LEGOLAND Holidays:
Excellent experience
Your rep was helpful, friendly, demonstrated empathy
Very impressed by the experience and she proactively chased up to ensure I had a great experience
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Verificēja Feefo
10 years ago
very helpful
very helpful staff, this is a gift so hope all goes to plan, had many a happy day at LEGOLAND in the early days so there is no reason why it should not be even better, with all the changes.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
