Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
Lasīt vairāk
James
Kuoni
8 days ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Pirkuma datums: 02/05/2026
0
Dalīties
MB
Mr Douglas Black
Verificēja Feefo
GBR
8 days ago
Ko Mr Douglas Black teica par Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
6 days ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Pirkuma datums: 09/02/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
9 days ago
Kerry
Kuoni
2 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Pirkuma datums: 06/05/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
9 days ago
Very personal and professional service by Katie.
Pirkuma datums: 06/05/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
11 days ago
No notes, Michelle is an exceptional colleague that goes above and beyond every time we see her.
Lucy
Kuoni
6 days ago
Dear Client
Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you.
Best wishes
Lucy Hughes
Store Manager
Pirkuma datums: 30/04/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
11 days ago
Melissa
Kuoni
5 days ago
Thank you for sending through your 5 star review and booking another amazing holiday with us.
We will look forward to seeing you soon.
Kind regards
Melissa
Pirkuma datums: 30/04/2026
0
Dalīties
MS
Mrs Jennifer Schaapveld
Verificēja Feefo
12 days ago
Pirkuma datums: 25/04/2026
0
Dalīties
MC
Mrs Carey Cunningham
Verificēja Feefo
GBR
12 days ago
Pirkuma datums: 02/05/2026
0
Dalīties
MF
Mr John Fearnley
Verificēja Feefo
GBR
13 days ago
Ko Mr John Fearnley teica par Kuoni:
Very professional and a great travel consultant
Pirkuma datums: 01/05/2026
0
Dalīties
MH
Mrs Pamela Hewartson
Verificēja Feefo
GBR
13 days ago
Ko Mrs Pamela Hewartson teica par Kuoni:
Excellent service from Shaun.
Lucy
Kuoni
6 days ago
Dear Client
Thank you for your 5* review and lovely comments regarding the service you received from Shaun in the Liverpool store. I am so pleased he could help you plan your perfect holiday.
Best wishes
Lucy Hughes
Store Manager
Šie žetoni apliecina, ka Kuoni apgalvojumi par vides aizsardzību ir skaidri un precīzi, tāpēc varat būt droši, ka iepērkaties ilgtspējīgi. Izstrādāts sadarbībā ar Ethy.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
