I had been wanting to purchase an Ibanez Mikro Electric Guitar for my son, following a rather poor and difficult experience from another online instrument retailer . I was very nervous of buying...
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Atsauksmes par produktu
Pirkuma datums: 12/01/2020
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Verificēja Feefo
6 years ago
delivered on time. Packaging was top notch
Atsauksmes par produktu
Pirkuma datums: 06/01/2020
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Verificēja Feefo
6 years ago
Excellent service. Goods were despatched and received ahead of expected delivery date. Great price too. Disappointed with the courier company though. Left the package out in the pouring rain...
I bought a guitar on sale with a quality padded case. When I arrived I expected the guitar to be tuned and in the case all ready to go but they were separate and the guitar was still in its box....
I have not yet received the item,expected it within a week could you tell me when I can expect delivery?
Danny
Kenny's Music
6 years ago
Hi Benjamin,
As the item you ordered was listed for pre-order, it was not in stock for immediate dispatch. As stated on the product page, we are expecting delivery of the item this month and will dispatch the pre-ordered item upon arrival. If you would like to discuss it further, please get in touch with us either via email or phone call, and we will be happy to assist further! Thanks,
Danny
BB
Benjamin Brunt
6 years ago
Thank you for your quick response and now understand why my product has not been delivered but I should point out that your website regarding this product is misleading as when I ordered the item it said you had 4 available (it currently states that you have 2 available). Could you give me some idea when I can expect delivery. Thanks again for your quick response.
Danny
Kenny's Music
6 years ago
Hi Benjamin,
No problem - it says Pre-Order - 2 Available at the moment as we have 2 left available to pre-order out of the stock we have coming in. We are expecting it to arrive in January, unfortunately the supplier is unable to give us more accurate information at the moment. Please get in touch with us either via email or phone call, and we will be happy to assist further! Thanks,Danny
At Kenny's we pride ourselves on our customer service, offering a personal commitment to you and your experience with us - whether it's in store or online. Need help with anything? We're just an email or a phone call away.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
At Kenny's we pride ourselves on our customer service, offering a personal commitment to you and your experience with us - whether it's in store or online. Need help with anything? We're just an email or a phone call away.
