I had an online typing chat with one of the advisors in March and I then…
I had an online typing chat with one of the advisors in March and I then bought an Ultra 20 Pelvic Toner. I haven't had the confidence to use the product yet. I'm concerned - what if it doesn't...
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Kegel8
Kegel8
11 years ago
Thank you for taking the time to feedback your experience with us recently. I have tried to contact you via email to find out the best time to contact you directly but unfortunately I have not heard from you yet.
We would like to take the opportunity to put your mind at rest and help you through your first use, helping to build your confidence and lessen your worry about 'what if' scenarios. We do have a great team of advisor's on hand to help you with any queries that yo may have regarding the use of your Kegel8 Unit.
Customer Services Team Leader
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Verificēja Feefo
11 years ago
Due to other health issues I have not been able to try my Kegel yet…
Due to other health issues I have not been able to try my Kegel yet but hope to soon, but the service I received was good although I was charged for two kegels by mistake this was quickly rectified...
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Verificēja Feefo
11 years ago
I used Kegel8 one time successfully and then the power button would not work the next…
I used Kegel8 one time successfully and then the power button would not work the next day. I changed the battery and still could not get it to work. I have been in contact with a rep in the UK but...
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Kegel8
Kegel8
11 years ago
please rest assured we have been working on the problem of the expensive delivery back to the UK for any issues that may unfortunately arise.
As mentioned in previous contact with yourself we have been putting new processes in place for a Technician in America to receive your unit. We have also shipped a replacement unit to you to apologise for the wait you have experienced whilst we finalise our procedures for America and have sent the relevant address details to you.
We appreciate you giving us the opportunity to find a solution and look forward to your custom in the future.
Customer Services Team Leader
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Verificēja Feefo
11 years ago
Very slow delivery to Australia and not an order that was able to be tracked.
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Verificēja Feefo
11 years ago
It was good. Would suggest to consider other shipping company"s as nearly 20 Eur shipping…
It was good. Would suggest to consider other shipping company"s as nearly 20 Eur shipping to Latvia is a lot for smaller purchases.. Several other UK based companies uses DHL, which probides...
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Verificēja Feefo
11 years ago
Very good service
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Verificēja Feefo
11 years ago
Delivery time was good and even though the was a problem with the order it…
Delivery time was good and even though the was a problem with the order it was sorted immediately.
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Verificēja Feefo
11 years ago
the only problem I have with this is that the instructions that flash on screen…
the only problem I have with this is that the instructions that flash on screen are foreign and I don't know if you can change it? So not really pleased about that
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Verificēja Feefo
11 years ago
I find an improvement since I starting using it
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Verificēja Feefo
11 years ago
I like everything about this company and its products which I have found excellent. My only…
I like everything about this company and its products which I have found excellent. My only quibble is that I think the P and P charges quite high, particularly if you are buying one product with a...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
