Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

kamkit.co.uk pārskati

http://www.kamkit.co.uk

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Tiek rādīti visi 2 pārskati

TC

Trusted Customer

8 years ago

Ko Trusted Customer teica par kamkit.co.uk:

I'm yet to receive policy documents, or even confirmation. Payment is yet to be taken and I am already being asked for feedback.

Daniel

kamkit.co.uk

8 years ago

Thank you for your feedback.

Sorry that you haven't received the email containing your policy documents. You should have received it within 3 working days. Your email address appears to be correct as you have provided feedback via Feefo, so we have sent the email again to that email address. Please check any spam or junk email folders that you may have and let us know if you still haven't received it. If nothing is received please get in touch again via our online contact form and, if possible, supply an alternative email address.

Payment can take up to 10 working days to be collected but your policy is fully active.

Kind regards

Daniel Noble

Customer Contact Team Leader

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TC

Trusted Customer

9 years ago

Ko Trusted Customer teica par kamkit.co.uk:

Purchased on line but no contact for two days. Rang and cancelled and asked for email to confirm this and not even received that!! Hopefully it's cancelled but who knows.....

Becki

kamkit.co.uk

9 years ago

Thank you for your feedback and I am sorry for the lack of service that you have received, this is not indicative of our usual levels of service.

I can confirm that your policy has been cancelled as requested and that no payments have been collected.

Sorry again for an inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

TC

Trusted Customer

9 years ago

Thank you

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