Thank you for taking the time to send us feedback.
We would like to speak to you to see what we can do to improve our service for you however we have been unable to speak to you. As soon as it is convenient for you please call our help team on 0800 6444 655.
Trish - Help Team
www.gemporia.com
Only problem I have is ordering on the web when it is the evening show. I always have to call as it says the items are "currently unavailable" on the web.
jewellry maker is the best show on this planet.The products are out of this world and when the tv presenter says the gem stones are real they are keep up the good work.
Have not had any problems. Shipping could be faster.
Jewellery Maker
JewelleryMaker
12 years ago
Further to our recent conversation, we do apologise that you had an issue with your headpins. You can send faulty items back that are within our 6 month warranty and we will replace, where possible, or refund the product.
Jack - Help Team
www.gemporia.com
The call centre are always very friendly and helpful. The only slight issue is with the new message when you call up - the old one was better as because every time the new message stops the music to...
i have been a customer of jm for some time, and have bought quite a lot of items
the quality of the gemstones are top quality.on the occasion that i need to speak to someone,enery has been so helpful...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website