The only prolblem I have is that overnight their Next Day Delivery charge went from the Normal £2.50 to £12.50. They have taken advantage of the COVID 19 situation to make more money
Jorge
Jackson's Art Supplies
6 years ago
Thank you for taking the time to complete the feedback via Feefo.
We have amended our priority delivery pricing due to the exceptional number of orders we were receiving. This was causing delays for other orders as our warehouse has been overwhelmed since the lockdown.
We did not wish to take the priority delivery option away entirely for those who needed their supplies urgently. To avoid such drastic action we opted instead for a temporary increase for priority deliveries only.
All other shipping methods were kept the same as before, and both standard and priority services still enjoy price deductions depending on the overall amount of the order.
Our current price for next day is £12.50 for orders under £39.00 £7.50 for orders over £39.00 and £2.50 for orders over £100.00 We still think this is a good value service and allows us to serve all our customers fairly during this challenging time. We will revert this as soon as we are able to of course.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
