Had a fabulous week at the Villa. Pool and private beach sensational.. Great restaurants within 5 mins walk.10 minutes to cable car up to Taormina. Views were out of this world. Highly recommend...
We had a wonderful time in the villa in Sicily. The home was incredible, the chef was top notch, and the service was impeccable. Our family had a truly perfect experience together on the slopes of Mt...
Rapport qualité prix imbattable notamment pour l’extérieur, la vue et la situation géographique.
Les salles d’eau sont perfectibles mais on s’en fiche en vacances. Literie impeccable. On dort hyper...
God hjælp i forbindelse med reservation m.v. Huset og "parken" var velholdt og ren.
Desuden var der alt hvad hjertet kunne begære. Lidt velkomstmadvarer, grillkul m.v.
Kan virkelig anbefales. Måske...
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Atsauksmes par produktu
Pirkuma datums: 17/06/2020
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Augšupielādētā multivide
Skatīt visu multividi (1)
We loved the villa and Stephanie was responsive to our questions/difficulties. The views are magnificent!!! The kitchen is chef quality though a couple of the coffee pots did not work and need to be...
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Pirkuma datums: 08/06/2021
0
Dalīties
RP
Richard Page
Verificēja Feefo
4 years ago
Ko Richard Page teica par Italian Breaks:
Refused to give me a refund after cancellation due to Covid lockdown. Will never use again.
Cristina
Italian Breaks
4 years ago
Dear Mr Page,
We regret seeing your review and are sorry that you were unable to stay at the villa. Your booked dates were for June 11 - 18, 2022. There were no Covid restrictions at that time. You asked us to cancel your booking because "one of my party has had a recent accident and will be unable to travel" and we regret to say that this is not covered by our cancellation policy and we advised you to contact your travel insurance company.
Die beiden Wohnungen sind groß, die vordere Wohnung hat eine tolle Terrasse. Leider gibt es keine Spülmaschine(n)
Am Anfang waren die gebuchten Bett-und Handtücher nicht da, wurde aber schnell...
As a starter the garden looks nothing like on the pictures. Then we requested a cot, that provided to us broken. I raised this issue but got no response.
Then on our last day the heater broke down...
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Cristina
Italian Breaks
4 years ago
Dear Ms Karady,
Thank you for your feedback. We are sorry that you did not enjoy your stay and our apartment. On Saturday night at 20:45, the night before your check-out, we received a message from you regarding the heater not working. We immediately sent someone over but unfortunately the issue was more complicated and it could not be resolved easily and before your departure the next morning.
Regarding the garden, we are sorry you did not feel it was the same. The metal tables are the same as what we display in the photos, they just have a table cloth over them. We provide you with table cloths which can be found in the apartments, for them to be used as needed. The wicker seating area is also the same as the ones we display in the photos. Unfortunately due to bad weather and wind, there were leaves over them.
You are mentioning a complete lack of communication; we do not feel this is an accurate representation. On the same evening you messaged us, we sent someone over to check the boiler and we replied to your messages and questions regarding the baby cot which was not broken, but instead it was not opened correctly, by messaging you with a video on how to use it.
Again, we are truly sorry that you did not feel you had an enjoyable stay as we always strive to give our customers the best time in Italy.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
