Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Inside Story Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/inside-story | Feefo

Tiek rādīti visi 76 pārskati

Uzticams klients

1 hour ago

Pirkuma datums: 12/06/2025

Amazing! Love this diffuser, my favourite, and that’s saying something!

Atsauksmes par produktu

Uzticams klients

4 hours ago

Pirkuma datums: 12/06/2025

Bought two of the chairs in neutral colour wood. When they arrived, one was neutral and the other was walnut wood. However, both were substantially damaged both from the delivery and in terms of the...

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Atsauksmes par produktu

Judith Powell-Jones

Lostwithiel Cornwall

5 days ago

Pirkuma datums: 27/05/2025

Ko Judith Powell-Jones teica par Inside Story:

I spoke to customer services before placing the order and the lady was extremely helpful.

Atsauksmes par produktu

Thelma Miller

Londonderry

20 days ago

Pirkuma datums: 23/05/2025

Ko Thelma Miller teica par Inside Story:

Ohh my god the service is so quick.the smell of the defusers is something else..l highly recommend this brand 100%

Atsauksmes par produktu

Uzticams klients

1 month ago

Pirkuma datums: 06/05/2025

Lack of effort to refund my purchase.

Makayla Sher

Inside Story

29 days ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so sorry that we have let you down in getting your refund processed for you. I can see that our customer service team are currently in contact with you to resolve this, I do hope we are able to resolve this issue for you promptly and we can help get this 1* service to a 5* service. Kind regards, Inside Story.

Atsauksmes par produktu

Makayla Sher

Inside Story

29 days ago

Good afternoon, Thank you for taking the time to leave your review. I am very disheartened to hear that you received your mirror in less-than-perfect condition. This is not the quality we want you to receive. I am so sorry again that this has happened with your order. I have reached out to you by email and hopefully, we can have this resolved for you and I do hope that in the future we can provide a perfect mirror. Kind regards, Inside Story.

Uzticams klients

1 month ago

Pirkuma datums: 12/05/2025

These items arrived on time , well packed good delivery

Atsauksmes par produktu

Uzticams klients

1 month ago

Pirkuma datums: 12/05/2025

I’ve had VERY little correspondence. Only correspondence I’ve had is when I’ve contacted them to ask where my item is. I am STILL to receive my item. I’m getting very worried about this

Makayla Sher

Inside Story

29 days ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so disheartened to hear that you have had very minimal contact from us with this order. I have looked into this as well, and I can see that tracking was provided to you by our customer service team on where whereabouts of your order. If you still have not received the order, please do reach out to us again so we can investigate this for you and put it right. Kind regards, Inside Story.

Uzticams klients

1 month ago

Pirkuma datums: 06/05/2025

Makayla Sher

Inside Story

29 days ago

Good afternoon, Thank you for taking the time to leave your feedback. I am disappointed to see that we have not provided you with our usual 5* service. I do hope the future we can redeem ourselves and provide you with the best service possible. Kind regards, Inside Story

Atsauksmes par produktu

Emily Edwards

Inside Story

1 month ago

Good morning, thank you for bringing this to our attention and I am so sorry to hear that your order never arrived. We completely understand how frustrating and disappointing this must be, and we sincerely apologise for the inconvenience caused. Please know that this is not the level of service we strive to provide. We take delivery issues very seriously and are currently reviewing this with our courier partner to understand what went wrong. In the meantime, I can see that our team have already issued a refund for you, I do hope this relives any further concerns you may have. Thank you again for your patience, and for giving us the opportunity to resolve this. We truly value your feedback, and will absolutely take your comments into account as we review our delivery processes moving forward. Kind Regards, Inside Story Customer Care.

Sara Odonnell

Maidstone

1 month ago

Pirkuma datums: 24/04/2025

Ko Sara Odonnell teica par Inside Story:

Terrible customer service take weeks to reply to emails & still nothing arranged to get a replacement?

Atsauksmes par produktu

Emily Edwards

Inside Story

1 month ago

Hello there, thank you for taking the time to share your feedback, and please accept our sincerest apologies for the inconvenience you've experienced. We're truly sorry that your chair arrived with damage and that our support process has not met your expectations. We completely understand how frustrating it must be to deal with a damaged item and then face delays in getting it resolved. This is certainly not the experience we aim to provide, and we regret any added stress or disappointment this has caused. Please be assured that we take issues like this very seriously. We’re currently reviewing your case as a priority to ensure we move things forward without further delay. If there is anything further we can do to support you in the meantime, please don’t hesitate to let us know. Kind Regards, Inside Story Customer Care.

Dami

London

1 month ago

Pirkuma datums: 30/04/2025

Atsauksmes par produktu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Inside Story

Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.

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0208 877 4002

55 Kimber Road, London, Greater London, SW18 4NX, United Kingdom

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Inside Story pārskati

Earl Grey And Lemon DiffuserVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietni

Dalston ChairVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniBought two of the chairs in neutral colour wood. When they arrived, one was neutral and the other was walnut wood. However, both were substantially damaged both from the delivery and in terms of the...Read all

Soy Blend Dinner Candles 2 PackVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniBeautiful colour which was what attracted me but burn messily with wax running down over the candlestick and beyond.

Juniper Cedarwood DiffuserVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Dalston ChairVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniIt arrived broken. It’s been 2 weeks and I still haven’t received my refund.

Dalston ChairVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniI didn't syle it in anyway because it never arrived. You should really re consider your delivery company.

Hoxton ChairVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniVery disappointed arrived damaged the seat had 2 cut marks in the fabric. Clearly visible to whoever packed the chair in the box. Emailed support to ask for a replacement. Back & forth emails still...Read all

Indus Abstract Ikat CushionVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniExcellent quality and style. I love it so much I bought one in each colour.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?