Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Infinity Technology Solutions - T/A Infinity Group pārskati

http://www.infinitygroup.co.uk

Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy

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Tiek rādīti visi 4,472 pārskati

Scott Rudd

Verificēja Feefo

Darenth Print, Crayford.

9 years ago

Ko Scott Rudd teica par Infinity Technology Solutions - T/A Infinity Group:

Great Flexible Service!

The service that we received from Infinity was brilliant. From sales the install Infinity were helpful and professional. The install team was flexible and was willing the change dates in order to...

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Uzticams klients

Verificēja Feefo

9 years ago

Purchasing process fine, installation ok but quite a few problems getting t...

Purchasing process fine, installation ok but quite a few problems getting the system to work correctly. Eventually sorted.

Rob Coyle

Verificēja Feefo

9 years ago

Ko Rob Coyle teica par Infinity Technology Solutions - T/A Infinity Group:

Great service and resolution

Great service and resolution. Thank you.

Mike Evans

Verificēja Feefo

Swansea

9 years ago

Ko Mike Evans teica par Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

Timely and excellent support.

Uzticams klients

Verificēja Feefo

9 years ago

Good service by Infinity Group

Very good service - in particular from the telecoms team

Matt Baker

Verificēja Feefo

9 years ago

Ko Matt Baker teica par Infinity Technology Solutions - T/A Infinity Group:

10/10 couldn't ask for more. Brilliant customer service.

From previous experiences I was weary to begin with another telecoms provider but now I can say I've never been happier. Whatever issue I had they managed to fix and it's nice to have a real human...

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Roger Howarth

Verificēja Feefo

9 years ago

Ko Roger Howarth teica par Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

The person fitting the system was excellent

Uzticams klients

Verificēja Feefo

9 years ago

out of action for 3 days, lost business while you were trying to transfer o...

out of action for 3 days, lost business while you were trying to transfer over our broadband and still not yet fully completed

Infinity Group

Infinity Technology Solutions - T/A Infinity Group

9 years ago

Hi Rhonda, Unfortunately, during the broadband migration a unforeseen fault occurred at the local exchange resulting in loss of service. As we explained, this happens very rarely. To quickly rectify this, we sent an Engineer to site the next working day at no cost to configure the data network over another broadband connection. We appreciate this caused great frustration and can only apologise about this.

Uzticams klients

Verificēja Feefo

9 years ago

I was not at all satisfied with communcations between ourselves and Infinit...

I was not at all satisfied with communcations between ourselves and Infinity. We only put our business with Infinity because of links with another firm who were already clients. I tried several...

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Infinity Group

Infinity Technology Solutions - T/A Infinity Group

9 years ago

Hi Jane, Sorry to hear you were not happy with the communications between Infinity Group and yourself. Unfortunately I was not made aware of your frustrations and the team here liaised regularly with your IT Support provider throughout the project. Apologies for any inconvenience caused. On a more positive note I am glad our Engineer was able to resolve your connection issue fast and efficiently.

Alex Brown

Verificēja Feefo

9 years ago

Ko Alex Brown teica par Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

Good professional service and the new phone system is working well.

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