The service I received was really disappointing. I am in the process of changing my insurance provider.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Naidoo, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Atsauksmes par produktu
Pirkuma datums: 10/05/2018
0
Dalīties
TC
Trusted Customer
Durban
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
Friendly, customer service satisfaction very helpful and well explained
Reading a policy over the phone is tedious, not always audible and monotonous. There needs to be a feedback on clarity and satisfaction of policy provided with paperwork. I still do not have clarity...
Lasīt vairāk
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Bayman,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we have not sent out any communication regarding your policy and we will make sure that a consultant calls and sends you the policy documents. We appreciate your business.
Atsauksmes par produktu
Pirkuma datums: 25/10/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
I'm truly happy with the service
Atsauksmes par produktu
Pirkuma datums: 07/03/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
very bad dont keep in contact with client
Atsauksmes par produktu
Pirkuma datums: 21/07/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
They respond fast when i called them and solv my problem
Atsauksmes par produktu
Pirkuma datums: 07/05/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
Unfortunately, I'm still waiting for the policy documents and it's more than 6 months now
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
