The Call center helped me with my query fast and effective and I have no issues with iWAYZE services.
Atsauksmes par produktu
Pirkuma datums: 11/02/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
I really don't know what is happening, since we've agreed on monthly debits I have never heard anything from iWYES.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mahlangu, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Atsauksmes par produktu
Pirkuma datums: 13/08/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
i am still awaiting policy documents for my policy
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Fihla, we acknowledge receipt of your feedback and thank you for your response. Kindly note that we will be calling you shortly to assist with the matter.
Atsauksmes par produktu
Pirkuma datums: 11/05/2018
0
Dalīties
Uzticams klients
6 years ago
ALL IN ALL I HAD A WONDERFULL EXPERIENCE, ALL THE ASSISTANT WHERE FRIENDLY.
This is the first time since I joined that I have claimed, and not due to an accident but that my car was almost stolen. The people in the claims department is exceptionally slow on communication...
Lasīt vairāk
Tshepang
Old Mutual iWYZE
6 years ago
Hi Salome, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly inbox us your ID number or policy number in order for us to assist you further. Thank you!
Atsauksmes par produktu
Pirkuma datums: 13/08/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
fast and easy, But could communicated more with regards to issue they experiencing when debiting customers. some months they do not debit hence inconveniencing customers.
Atsauksmes par produktu
Pirkuma datums: 24/09/2018
0
Dalīties
TC
Trusted Customer
6 years ago
Ko Trusted Customer teica par Old Mutual iWYZE:
I prefer to shop online. I was impressed by their prompt response to my online application and their attention to detail. I was covered as I requested and the premium deduction started as expected.
Is the way you explained and make us understand of the different summaries u have.
Atsauksmes par produktu
Pirkuma datums: 11/05/2018
0
Dalīties
Uzticams klients
6 years ago
Good service. I will definitely recommend.
Atsauksmes par produktu
Pirkuma datums: 16/07/2018
0
Dalīties
Uzticams klients
6 years ago
There was one month they skipped a debit order and no notification was sent to clients. I had to call and find out and I was told there was a system glitch on their side and I’d get a call or sms in...
Lasīt vairāk
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms. Sebogo,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we did not send out communication regarding your premiums not being debited from your account. We appreciate your business.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
