Good Morning.
I am sorry to hear that your tumble dryers is one of the models effected by the fault. I am sorry about the delay in response however you need to registrar for your appliance to be fixed.
To check that your particular appliance is definitely one of the effected machines, and to register to have your appliance fixed by an engineer, you will need the model number and serial number to enter into the website below. You will then be contacted in due course to be able to book an engineer visit and have your faulty appliance fixed:
https://safety.hotpoint.eu/
If you have already registered for a fix then on of our dedicated service team members will be in touch within 5-8 weeks to give you more details on your fix.
We recommend that you can continue to use your appliance under supervision, so don't leave it running while you are out of the house or sleeping. We also recommend that you clean the fluff filter after every load and then you appliance will be okay to use.
Kind regards,
Michayla.
Discovered a crack after 8 days and had long, frustrating battle with hotpoint to get it replaced. Such bad service for receiving a faulty product that was clearly damaged during delivery.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
