Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Dalīties
MS
Mrs Sharon Sampson
Verificēja Feefo
3 years ago
Ko Mrs Sharon Sampson teica par Holiday Gems:
Customer service was excellent...
0
Dalīties
MH
Mr Paul Harvey
Verificēja Feefo
3 years ago
Ko Mr Paul Harvey teica par Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Dalīties
MB
Miss Johanna Ballard
Verificēja Feefo
Turkey
3 years ago
Ko Miss Johanna Ballard teica par Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
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Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
0
Dalīties
MB
Mrs Maureen Briley
Verificēja Feefo
3 years ago
Ko Mrs Maureen Briley teica par Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
0
Dalīties
MJ
Mrs Sharon Jordan
Verificēja Feefo
3 years ago
Ko Mrs Sharon Jordan teica par Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
0
Dalīties
MH
Mrs Safie Hyusein
Verificēja Feefo
3 years ago
Ko Mrs Safie Hyusein teica par Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
0
Dalīties
MC
Mr Steven Cutts
Verificēja Feefo
3 years ago
Ko Mr Steven Cutts teica par Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
