Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Hippo.co.za pārskati

http://www.hippo.co.za

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Uzticams klients

Verificēja Feefo

3 days ago

Hippo is helping

Uzticams klients

Verificēja Feefo

3 days ago

Got excited seeing the estimated quotes from hippo,got a call from the insurence i choose, immediately when I was asked if I use my car for personal or for business use,I responded business, the...

Lasīt vairāk

Sanelisiwe

Hippo.co.za

1 day ago

We're sorry to hear about your experience. We understand how frustrating it must have been to specify that your vehicle is used for business, only to receive that response. We've escalated your feedback to our partner and will share an update as soon as it's available. In the meantime, we'd be happy to have one of our service champs contact you to assist with a Business Insurance quote. Just let us know!

Uzticams klients

Verificēja Feefo

3 days ago

Effective and reliable and helpful

Anver

Verificēja Feefo

3 days ago

Ko Anver teica par Hippo.co.za:

Very easy and great options.

Lebo

Verificēja Feefo

ZAF

3 days ago

Ko Lebo teica par Hippo.co.za:

Outsurance quoted me R2100 for car insurance. 1st for women R800+. Guess who i chose. Outsurance a chance takers for all the ads about "affordable insurance".

Uzticams klients

Verificēja Feefo

3 days ago

Confusing process, too many calls from different people

Sanelisiwe

Hippo.co.za

1 day ago

Hi there, we're sorry the process felt confusing and that you received more calls than expected. We understand how that can be frustrating. If there's anything about the process that you'd like clarity on, please let us know, and we'd be happy to help.

Uzticams klients

Verificēja Feefo

5 days ago

It was quick and easy. Very fast. I like how you highlighted the least expensive and least excess fees. You are 👍 👌

DEREK

Verificēja Feefo

ZAF

3 days ago

Ko DEREK teica par Hippo.co.za:

selected an insurer. got the phone call. asked them to send details in writing. Nothing happened. Wasted my time and had the inconvenience of a phone call

Sanelisiwe

Hippo.co.za

1 day ago

Hey Derek, we're sorry to hear this was your experience, and we completely understand your frustration. We've escalated your complaint to our partner, and we'll provide feedback as soon as it's available.

NTSOAKI

Verificēja Feefo

ZAF

3 days ago