Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Hippo.co.za pārskati

http://www.hippo.co.za

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Tiek rādīti visi 30,231 pārskati

QUINTON

Verificēja Feefo

ZAF

16 days ago

Ko QUINTON teica par Hippo.co.za:

Just like Hippo say, they give the best option and offers. I definitely got the best deal. Thanks Hippo

Lethabo

Verificēja Feefo

ZAF

16 days ago

Ko Lethabo teica par Hippo.co.za:

I tried numerous times to get an insurance quote but it couldn't get me any, not even a single quote 😒

Sanelisiwe

Hippo.co.za

5 days ago

Hey Lethabo, we're super sorry to hear about that frustrating experience. Can we get one of our service champs to call you back and assist you in getting some quotes while we have our team look into this?

Uzticams klients

Verificēja Feefo

17 days ago

Too many calls following an insurance quote

Sanelisiwe

Hippo.co.za

5 days ago

Hi there, we value your feedback. We're sorry to hear about the calls and understand your frustration. We see you selected a quote with Budget Insurance, and they reached out to help with it. That said, the calls should never feel overwhelming. To reduce calls, would you prefer to opt out at this stage? Just let us know, and our team will opt you out asap.

NONKULULEKO

Verificēja Feefo

17 days ago

Ko NONKULULEKO teica par Hippo.co.za:

I requested a qoute for pineapple insurance and was only sent calls from budget and auto and general

Sanelisiwe

Hippo.co.za

5 days ago

Hi Nonkululeko, we’re sorry to hear that you haven’t received a call from our partner. According to our records, you chose to get a quote with Dialdirect, and they did attempt to contact you. However, we have no record of you selecting a quote with Pineapple. To assist you further, we’ve forwarded your details to Pineapple’s team, and someone will be in touch with you shortly.

COMFORT

Verificēja Feefo

17 days ago

Ko COMFORT teica par Hippo.co.za:

It's good

Sanelisiwe

Hippo.co.za

5 days ago

Thanks for the positive feedback, Comfort. 😉

Uzticams klients

Verificēja Feefo

17 days ago

Very quick and ask short relevant questions

Uzticams klients

Verificēja Feefo

17 days ago

JULIA

Verificēja Feefo

ZAF

17 days ago

Ko JULIA teica par Hippo.co.za:

The consultant was excellent 👌 and he was able to explain the policy in details before I could accept the offer. I also got the best offer from Budget insurance company. Their comprehensive cover...

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TRISHA

Verificēja Feefo

17 days ago