Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Himalayan Glacier Adventure and Travel Company Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 280 pārskati

Sean O Sullivan

Verificēja Feefo

4 years ago

Ko Sean O Sullivan teica par Himalayan Glacier Adventure and Travel Company:

Easy booking process……every question i asked Kajol (travel specialist) was answered within hours, a great service so far!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier Sean! We are excited to host this amazing adventure for you soon!

Pirkuma datums: 18/06/2022

Thomas Patrick Casey

Verificēja Feefo

4 years ago

Ko Thomas Patrick Casey teica par Himalayan Glacier Adventure and Travel Company:

Booking was extremely easy. My questions were answered quickly and completely. Sabin was attentive and helpful.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you Thomas for choosing Himalayan Glacier. We look forward to making this a great adventure for you!

Pirkuma datums: 13/06/2022

Kirk

Verificēja Feefo

New York

4 years ago

Ko Kirk teica par Himalayan Glacier Adventure and Travel Company:

Sriju and Sanket have been most helpful answering all my questions about Everest High Passes Trek.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier, Kirk. We are excited to host this amazing adventure through the Himalayas, for you soon!

Pirkuma datums: 12/06/2022

Bret Toews

Verificēja Feefo

Vail

4 years ago

Ko Bret Toews teica par Himalayan Glacier Adventure and Travel Company:

Highly recommend. Communication has been prompt and easy from the start. Sameer addressed all my concerns and I look forward to my trip!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Bret! We are excited to host this amazing adventure for you soon!

Pirkuma datums: 05/06/2022

Uzticams klients

Verificēja Feefo

4 years ago

Great help and support from Kajol. Made the booking process super clear and easy! Great follow up to questions.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier. We are excited to make this a great adventure for you!

Pirkuma datums: 07/06/2022

Mazahir Mohammed Rahim

Verificēja Feefo

4 years ago

Ko Mazahir Mohammed Rahim teica par Himalayan Glacier Adventure and Travel Company:

Are you trying to fool people?

The payment system is confusing. I inadvertently paid for the full trip where I was only required to pay 25% and then was told that for a refund I would have to loose 5% on the fees. This is very bad...

Lasīt vairāk

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Hello Mazahir, Thank you for the feedback and so sorry to hear you experienced an inconvenience in the booking process. Our booking system shows the option of paying 25% or Full payment at the screen where you put the promo code, right after you select your dates and number of people. On that screen, you have to select pay 25% or pay the full amount. We understand mistakes happen and we will be happy to work out a solution without incurring any fees for you. Your consultant will reach out with a solution shortly. Thank you again for your valuable feedback. We will try to emphasize those payment options more so future guests do not get confused. We look forward to making this an amazing experience for you.

Mazahir Mohammed Rahim

4 years ago

Thank you for solving the problem so quickly. I am eagerly looking forward to the trip and the adventure that awaits me. The entire process till date has been so smooth and encouraging with great back up and patience shown. Thank you to Sabin and to Sanket for making things simple.

Mazahir Mohammed Rahim

4 years ago

My earlier review was done in frustration. I now realise that the fault was partly mine too. Thank you once again.

Pirkuma datums: 05/06/2022

AJ Taheri

Verificēja Feefo

4 years ago

Ko AJ Taheri teica par Himalayan Glacier Adventure and Travel Company:

Great service SO FAR ... One of the BEST experiences lately ...

My interactions SO FAR has been excellent and beyond expectation, Sajal has been wonderful is answering all our questions and concerns and also very encouraging to do this !!!1

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you so much. We are grateful for the opportunity to help you make wonderful memories. :)

Pirkuma datums: 10/05/2022

John Hackett Bushweller

Verificēja Feefo

4 years ago

Ko John Hackett Bushweller teica par Himalayan Glacier Adventure and Travel Company:

Great to work with!

They were easy to work with and responsive to all my requests.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, John! We are excited to host this amazing adventure for you! Reach out to us anytime if you have any questions. Take care, see you soon!

Pirkuma datums: 09/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

I Think it Worked?

Two issues: 1). The system would not take the correct issue and expiry dates of our passports. The chat feature told me to work with my agent post-purchase to correct the data. 2) I received a...

Lasīt vairāk

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your valuable feedback on the booking system. We are always optimizing our website to make it more convenient for our guests and in that effort sometimes there are kinks that our customers point out just like you have and we can fix them. Your consultant has already followed up with an email that contains the itinerary with dates and the welcome packet with guides, packing list, bag tags, etc. If any confusion feel free to reach out anytime. We look forward to making this a great experience for you! Have a great day. Thank you again for taking the time to send in your feedback.

Pirkuma datums: 09/05/2022

Kevin

Verificēja Feefo

Ontario, Canada

4 years ago

Ko Kevin teica par Himalayan Glacier Adventure and Travel Company:

Smooth booking process

The booking process went very smoothly for us. We recommend reaching out to these guys if you have any questions! Sabin was helpful and able to provide very detailed responses to our questions. We're...

Lasīt vairāk

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Kevin! We look forward to hosting this amazing adventure for you! It's going to be amazing!

Pirkuma datums: 26/04/2022